- Schedule, coordinate and confirm appointments
- Manage patient scheduling for multiple locations and providers
- Educate patients on services and promotions offered, and what to expect during their treatment
- Conduct scheduled Welcome Calls with marketing leads
- Fielding incoming calls from potential patients from social media campaigns
- Create excitement about Look Lab, as well as treatments and promotions offered
- Receive incoming calls, transferring calls to appropriate personnel when necessary and taking detailed messages and relaying to appropriate staff when applicable
- Inventory tracking and management
- Sales to patients and payment processing
- Complete any necessary follow ups needed for patient scheduling
- Ability to work a flexible schedule (some evenings and weekends may be required)
- Registering new patients and updating existing patient accounts in a courteous and professional manner
- Respond to patient questions or requests and/or route calls appropriately
- Communicating with management, providers and patient concierge regarding patient scheduling or questions
- Basic understanding of computer systems and computerized scheduling systems
- Ability to multitask on multiple computer platforms
- Works as a part of a team with excellent communication skills
- Provides other scheduling functions
- Assisting with appropriate and miscellaneous projects as assigned
- Minimum Education Required: High School Graduate or Equivalent
- Minimum Experience Required: Two (2) years of previous experience working in medical spa, healthcare, or customer service
- In lieu of experience, a bachelor's degree can be substituted
- Positive, upbeat attitude
- Demonstration of professionalism in all interactions
- Excellent interpersonal & written/verbal communication skills
- Experience in a multi-location/provider healthcare/medical spa setting is preferred
- Training Provided
-
Patient Concierge Coordinator
3 weeks ago
Advanced Spine and Pain Phoenix, United StatesThe Patient Concierge Coordinator is responsible for answering the main incoming scheduling line for the practice. Answering calls in a pleasant manner aiming towards a one call resolution. Responsible for assisting patients with inquiries and scheduling appointments. PCC is also ...
-
Patient Concierge Scheduler
3 days ago
AZPerio Ahwatukee, United States**Position Summary** · A Concierge Scheduler is a professional who provides positive patient interaction while supplying general office support with a variety of clerical activities and related tasks. Responsibilities include answering incoming calls, directing calls to appropria ...
-
provider patient concierge rep
3 weeks ago
RadNet Mesa, AZ , USA, United StatesResponsibilities · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its peo ...
-
Care Concierge
2 weeks ago
Curana Health Phoenix, United States Full timeJob Details · Description · Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independent living facilities, CCRC/life plan communities and affordable senior housing communities. Cur ...
-
Front Desk Associate
1 day ago
Exceptional Health Care Maricopa, United StatesTHIS POSITION WORKS ON AN AS NEEDED BASIS · The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties: · Essential Duties & Responsibilities: Treat all patients and colleagues with dignity and respect. · Open communi ...
-
Internal Medicine Physician
3 weeks ago
Desert Mobile Medical | Concierge Physicians Phoenix, United StatesDesert Mobile Medical is a House Call Concierge Medical Practice. Our stellar 4.8-star customer reviews on Google proves our dedication to our patients as having the best in-class medical care in the comfort of one's home. This matches our commitment to our employees. Come thrive ...
-
Radiologic Technologist
5 days ago
Covelo Direct, LLC. Phoenix, United StatesJob Description · Job DescriptionCovelo Direct is seeking a Mobile Radiographer to join our fast-paced, growing mobile diagnostic team. We are looking for someone who has their ARRT Certification, enjoys being on the move · In this role, you will provide mobile diagnostic service ...
-
Tenet Healthcare Corporation Phoenix, United StatesTenet Healthcare is actively seeking a Vascular Surgeon for a full-time opportunity with a well-established private practice in Phoenix, Arizona Joining a practice with a great culture and quality first approach This opportunity is with a busy private practice and gives you a cha ...
-
Authorization And Referral Coordinator
2 days ago
TEKsystems Phoenix, United StatesJob Description · Job DescriptionDescription: · • The Patient Navigator is under the direction of the Manager, Concierge Services this individual is responsible for being responsive to member needs, questions, concerns and managing their resource, transitions of care and other he ...
-
Travel Nurse RN
1 week ago
Epic Travel Staffing Phoenix, United StatesJob Description · Epic Travel Staffing is seeking a travel nurse RN CVICU for a travel nursing job in Phoenix, Arizona. · Job Description & RequirementsSpecialty: CVICU · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · ...
-
Travel Cath Lab Technologist
1 week ago
Epic Travel Staffing Allied Phoenix, AZ, United StatesEpic Travel Staffing Allied is seeking a travel Cath Lab Technologist for a travel job in Phoenix, Arizona. · Job Description & Requirements · Specialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · 36 hours per we ...
-
Private Duty Nurse
6 days ago
Navi Nurses Phoenix, United StatesJob Description · Job DescriptionSalary: $60 per hour · Note: We currently serve adult clients and are not hiring for L&D/Postpartum or Pediatrics. · Please allow at least 7-10 business days for application review and response. · Thank you · Navi Nurses Mission + Vision · To be ...
-
Travel Cath Lab Technologist
6 days ago
Epic Travel Staffing Allied Phoenix, United StatesJob Description · Epic Travel Staffing Allied is seeking a travel Cath Lab Technologist for a travel job in Phoenix, Arizona. · Job Description & RequirementsSpecialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: 06/24/2024 · Duration: 13 weeks · ...
-
MorningStar Senior Living Phoenix, United StatesConcierge ~ Senior Living Community ~ Part TimePart-timePay Rate: $16.00Non-exemptSchedule: Saturday - Tuesday 4:30 P.M. - 7:30 P.M.Make a difference by providing great care and love for our treasured residentsAt MorningStar Senior Living, we talk a lot about culture. In fact, we ...
-
Care Concierge
2 weeks ago
Curana Health Phoenix, United States Full timeJob Details · Job Location: Phoenix, AZ - Phoenix, AZ · Position Type: Full Time · Salary Range: Undisclosed · Description · Curana Health is a provider of value-based primary care services exclusively for the senior living industry, including in nursing homes, assisted/independe ...
-
Care Concierge
1 week ago
Curana Health Phoenix, United StatesJob Details · Job Location: Phoenix, AZ · Position Type: Full Time · Salary Range: Undisclosed · Description · Curana Health is a leading provider of value-based primary care services tailored for senior living communities nationwide. With a strong presence in nursing homes, a ...
-
GP Job
3 weeks ago
Integrity Locums Arizona, United StatesCoverage Needed Dec 18, ongoing Schedule M-F 8a-5p Clinical Details First day consists of hospital orientation, second day is Cerner training with Provider Concierge/IT, third through fifth day is shadowing, elbow support will be provided the first two days seeing patients. Dutie ...
-
GP Job
3 weeks ago
Hayman Daugherty Associates, Inc Phoenix, AZ, United StatesLocum Tenens Family Medicine Opportunity near Phoenix, AZ A healthcare facility near Phoenix, AZ is seeking a Family Medicine locum tenens provider to assist with their patient population, primarily ages 65 and older. This role will be under the direction of the clinical chairman ...
-
Registered Nurse
3 weeks ago
Ageless Men's Health Phoenix, United StatesFoster real relationships. Advance the cause of men's health. Improve lives. · With over 70 clinics nationwide and a growing client base, Ageless Men's Health is looking for a per diem Registered Nurse (RN) to support our Ahwatukee clinic location in AZ · WHAT WE DO · At Ageless ...
-
OB/GYN Opportunity in Suburban Phoenix, AZ
4 weeks ago
DOCTORS CHOICE PLACEMENT SERVICES, INC. Phoenix, United StatesOB/GYN Opportunity in Suburban Phoenix, AZ · No snow, earthquakes or humidity · Our center (suburb of Phoenix) is hiring an OB/GYN physician. City is two hours from snowcapped mountains, five hours from the ocean, near hiking trails and lakes and is a nice middle class city abo ...
patient concierge - Phoenix, AZ , USA, United States - Simploy
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Look Lab Med Spa specializes in soft, subtle, and natural facial rejuvenation. We offer the latest innovative non-surgical treatments for face and body to treat both men and women. Our goal is to help you patients improve their self-image, and elevate their confidence.At Look Lab, we take the art of rejuvenation seriously.
Our staff is uniquely trained by top-tier professionals at our comprehensive program in Beverly Hills - the Mecca of beauty transformation.
Each of our providers have undergone rigorous training with a team that is the best of the best providing each service that we offer and focused on ensuring not only safety but exceptional outcomes for our patients.
What we are looking for:
Look Lab Med Spa is looking for a friendly, enthusiastic and highly motivated individual to fill the role of Patient Concierge and Lead Coordinator at our Med Spa in Phoenix and Scottsdale Arizona.
The ideal candidate is someone with a professional, customer-focused personality that is always polite and helpful.They will be the face of the company for all visitors and will be responsible for the first impression we make both in person and via marketing phone calls.
Our goal is to always make patients feel comfortable and valued while visiting us.This role requires excellent customer service skills, sales ability, technological expertise, social media/content creation knowledge, and top-notch communication skills.
Applicants must have the ability to work flexible hours and be available to work weekends (Friday-Sunday) as well as evenings (as late at 7pm).
What we offer:
Look Lab offers competitive compensation, a friendly and collaborative office environment, opportunity for growth and a place where you can experience the satisfaction of helping people look and feel their very best
Responsibilities:
Requirements:
Additional Qualifications:
Job Types:
Full-time, Part-time
Benefits Available:
Health, Vision, Dental, 401K, Life Insurance, PTO, Pet Insurance as well as other supplemental benefits