LOTTERY - Application Development & Maintenance Manager (Director IV) - Austin, United States - CAPPS, Inc.

Description

Job Description

About the Texas Lottery Commission

Our Mission Statement: The Texas Lottery is committed to generating revenue for the State of Texas through the responsible management and sale of entertaining lottery products. The Texas Lottery will incorporate the highest standard of security, integrity, and responsible gaming principles, set and achieve challenging goals, provide quality customer service and utilize a team approach.

Texas Lottery Commission is a great place to work

Our headquarters is located on the new Texas Capital Mall in the George H.W. Bush Building directly across from the Bob Bullock Museum and across from the University of Texas. We have multiple field offices across the state. We provide free parking for all our employees.

We offer competitive compensation, including an upcoming 5% salary increase for all employees which will take effect September 1, 2024; merit increases for outstanding performance; longevity payments after two years; opportunities for hybrid work from home for qualifying positions; generous paid leave; health insurance; dental and vision insurance; numerous state and federal holidays; tuition assistance; state employee discounts; 401(k) and 457 and a cash balance pension for employees entering state service after September 1, 2022.

Job Summary:

Performs highly advanced (senior-level) managerial work providing direction and guidance in strategic operations and planning for the Application Development & Maintenance (AD&M) section of the Information Technology Division.

Work involves establishing goals and objectives, reviewing guidelines and procedures, establishing priorities, and coordinating and evaluating activities for the agency's application development functions.

Plans, assigns, and supervises the work of programmers and analysts staff.
Works under minimal supervision with extensive latitude for the use of initiative and independent judgment. This position reports to the Information Technology Division Director.

Qualifications:

• Graduation from an accredited four-year college or university with a degree is required.(Relevant work experience, in excess of the required five years listed below, may be substituted for college on a year-for-year basis.)
• Five years experience in programming maintenance OR five years experience in systems design and analysis is required.
• Three years experience supervising employees is preferred.
• Three years of project management is preferred.
• Willingness to work irregular hours such as weekends, holidays, and nights as required for maintenance and emergencies.
• Willingness to travel up to 10% as required.

Knowledge, Skills, and Abilities:

• Extensive knowledge of state and federal laws, regulations, and requirements related to state lottery activities.
• Extensive knowledge of local, state, and federal laws and regulations relevant to program areas; and of the principles and practice of public administration and management.
• Knowledge of the principles, practices and techniques of software development, computer programming, and systems analysis.
• Knowledge of DevOps practices and tools, Agile software development, and related project management software.
• Skilled in the use of computer equipment and in modifying programs for computer applications.
• Ability to process information logically, design programs and systems logic, prepare program specifications and to code, test, and debug computer programs.
• Ability to interpret technical information relating to computer programming and other areas of data processing.
• Ability to develop, revise, and evaluate standards, policies, and procedures.
• Ability to define, generate, (re)engineer, implement, and evaluate likely and actual IT systems and solutions.
• Ability to establish program goals and objectives that support the strategic plan of the agency.
• Ability to direct and organize program activities.
• Ability to effectively plan, assign, supervise, and evaluate the work of others engaged in a variety of tasks.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to clearly and effectively communicate with Commission management, other Commission employees, vendors, other government officials, and the general public.
• Ability to provide excellent customer service.
• Ability to work well in stressful situations under strict deadlines.

Physical and Mental Requirements:

• Must be able to sit or stand for extended periods of time, work under deadlines, and operate standard office equipment and computer software.

Essential Job Functions:

Provides direction and guidance in the strategic operation and planning of AD&M by:

• Establishing goals and objectives consistent with agency strategic planning, and developing and/or approving schedules, priorities and standards for achieving the goals and objectives.
• Overseeing the development and execution of enterprise-level strategies and technical direction, including establishing processes and procedures.
• Analyzing proposed and/or new legislation to determine the impact on the agency or AD&M operations.
• Coordinating, facilitating, and consulting with internal and contracted personnel on application development and maintenance.
• Analyzing and defining agency disaster recovery responsibilities and procedures.
• Advising IT management on appropriate matters as needed.

Directs and manages all AD&M activities and supervises AD&M staff by:

• Directing and supervising the daily operations and activities of AD&M staff, which includes analyzing workflow, prioritizing effort, and planning/assigning work and resources.
• Proactively developing and directing AD&M teams to identify application needs and appropriately resolve application problems and investigate and resolve complaints.
• Directing and supporting all aspects of personnel recruitment, training, and management for AD&M.
• Performing employee performance evaluations on direct reports.

Oversees, analyzes, and evaluates all technical activities for AD&M by:

• Overseeing the development, analysis, and revision of systems design and development procedures, program code, test procedures and quality standards.
• Researching and analyzing project proposals, software modifications, system modifications, and new products for software development.
• Reviewing and evaluating programming efforts in relation to systems requirements.
• Advising staff in the solution of programming problems and makes recommendation to improve programming operations.
• Analyzing, reviewing, and revising programs to increase operating efficiency or to adapt to new procedures.

Performs other related duties as assigned.

The Texas Lottery Commission is an Equal Opportunity Employer

APPLICATION PROCESS

Applications must be completed online through CAPPS Recruit by 11:59 p.m. on the posting's closing date.

When a job opening is posted Open Until Filled, it is best to apply as quickly as possible, as the posting may close or be placed on hold at any time with or without prior notification.

All applicants must submit a thoroughly completed on-line application through CAPPS Recruit, answering all applicable questions, whether starred with an asterisk or not.

Applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed.

If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.

Instructions for completing the on-line State of Texas Application for Employment can be found here:

Please be aware that additional information or documents will not be accepted for purposes of determining eligibility after the closing date.

Applications will NOT be accepted via mail, hand delivery, fax, or email.

Qualified applicants selected for interviews will be contacted by the agency.

If you are scheduled for an interview and require any reasonable accommodation in the interview process, please inform the hiring representative who calls you to schedule your interview.

Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

All candidates recommended for a position will be subject to an extensive criminal background investigation, including fingerprinting. The State Lottery Act contains provisions that set out causes for rejection if applicable. All positions are employment at will.

Inquiries regarding the status of an application will be answered as time and agency resources allow.

RELATED MILITARY OCCUPATIONAL SPECIALTY CODES

Veterans, Reservists, or Guardsmen with a MOS or additional duties or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are encouraged to apply.

Additional Military Crosswalk information can be accessed

SELECTIVE SERVICE REGISTRATION

In accordance with legislation effective September 1, 1999, male candidates aged 18 to 25 are required to show proof of selective service registration (or exemption) prior to an offer of employment.

Such proof is not required to be filed with an application but must be provided upon request by the Human Resources office.

E-VERIFY

This employer participates in E-Verify and will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.