Patient Service Rep Float - Exeter, United States - Exeter Health Resources

Description

Obtains and documents accurate information to complete the admitting and/or registration process based on assigned department.# Floats between all Patient Access departments to provide coverage based on need.

Requirements:
0 to 6 months experience High School or GED

Responsibilities:

1.# Accurately collect demographic and financial data, define and educate patients on financial responsibilities and complete insurance verification on designated patients.

2.# Schedule patient appointments for the respective site, where indicated 3.##Coordination of activities related to admission of patients including, but not limited to, any regulatory forms and registration of outpatient/ED patients for hospital services and coordinating clinical placement (to include bed placement).

4.##Utilizes superior customer service skills to perform daily administrative duties to include greeting and checkâ€'in of patients while demonstrates sensitivity to the patient#s comfort, confidentiality and concerns.

5.# Provides patient education, Advance Directives, Patient#s Rights, Consents and Medicare Important Message forms to patients at the time of admitting and/or registration process, obtains signatures from appropriate consenting party on all necessary forms, and scans all forms into Meditech, as needed.

6.# Collection of coâ€'pays, patient balances, posting payment and adjustment transactions, and balancing daily journal, depending on site 7.# Competent in registration software systems for Core and Exeter Hospital departments.

8.# Transitions between all Patient Access departments to provide coverage. 9.##Assists with daily quality control. 10.# Performs other duties as assigned.

Obtains and documents accurate information to complete the admitting and/or registration process based on assigned department. Floats between all Patient Access departments to provide coverage based on need.


Requirements:

• 0 to 6 months experience
• High School or GED

Responsibilities:

• Accurately collect demographic and financial data, define and educate patients on financial responsibilities and complete insurance verification on designated patients.
• Schedule patient appointments for the respective site, where indicated
• Coordination of activities related to admission of patients including, but not limited to, any regulatory forms and registration of outpatient/ED patients for hospital services and coordinating clinical placement (to include bed placement).
• Utilizes superior customer service skills to perform daily administrative duties to include greeting and checkâ€'in of patients while demonstrates sensitivity to the patient's comfort, confidentiality and concerns.
• Provides patient education, Advance Directives, Patient's Rights, Consents and Medicare Important Message forms to patients at the time of admitting and/or registration process, obtains signatures from appropriate consenting party on all necessary forms, and scans all forms into Meditech, as needed.
• Collection of coâ€'pays, patient balances, posting payment and adjustment transactions, and balancing daily journal, depending on site
• Competent in registration software systems for Core and Exeter Hospital departments.
• Transitions between all Patient Access departments to provide coverage.
• Assists with daily quality control.
• Performs other duties as assigned.