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    • Client Services Associate - San Francisco, CA - The Trade Desk

    The Trade Desk
    The Trade Desk San Francisco, CA

    1 month ago

    Default job background
    Full time
    Description

    2025 Client Services Associate

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency.

    We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

    About Client Services

    The Client Services team at The Trade Desk focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign performance. The CS team works with some of the largest brands and agencies in marketing today by helping them to capitalize on the benefits of programmatic advertising in digital media.

    The CS department offers a stellar career path for people interested in the data-driven side of marketing. The two primary functions within Client Services offer talented professionals the opportunity to interact directly with marketers to make their advertising campaigns more effective. Account Management positions guide clients through The Trade Desk platform and drive value-added services and capabilities while encouraging feature adoption. Trading positions within CS analyze data to make optimization recommendations to clients based on insights and advanced capabilities. Both positions work together to provide clients with the highest level of customer service in the industry.

    Training Program

    The Client Services department of The Trade Desk is looking for data driven students who have a passion for media and advertising. Graduating students will be hired as a Client Service Associate and placed in a three-month training program where they will learn the benefits of programmatic advertising, platform capabilities of The Trade Desk, company culture, and the structure and operations of the Client Services department.

    After completing the training program individuals will be assigned into an Account Coordinator or Trading Analyst position and placed into a client group where they will learn how to provide critical services for clients and focus on a specific book of business.

    Requirements

    • Pursuing a bachelor's degree from a four-year university with an expected graduation between December 2024 - June 2025
    • Related course work in advertising, media, analytics, marketing, and/or data science preferred

    We are unable to sponsor or take over sponsorship of an employment Visa at this time.

    Compensation and Benefits (for NY, CO, CA, and WA residents only)

    All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year.

    Employees can also purchase The Trade Desk stock at a discount through The Trade Desk's Employee Stock Purchase Plan.

    Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave.

    Equal Employment Opportunity

    All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Client services associate