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    Product Design and Research Lead - Miami, FL, United States - Western Union

    Western Union
    Western Union Miami, FL, United States

    5 days ago

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    Description
    Product Design and Research Lead – Miami, FL

    Are you passionate about FinTech? Do you have experience delivering digital experience that delight consumers and add business value? Are you passionate about merging creativity with strategic insights to enhance user experiences in the digital banking sector? Then it is time to join Western Union as a Senior UX Designer.

    Western Union powers your pursuit
    At Western Union Digital Bank, we're pushing the boundaries of digital banking.

    Our dedication to innovation and user experience is unwavering, and we are in search of an expert individual contributor who can help shape the future of our digital offerings.

    As the Product Design and Research Lead, you will have the distinct opportunity to influence our digital experiences, ensuring they are intuitive, innovative, and user-centric.

    Design and iterate user-centric product solutions that align with both business objectives and end-user needs.

    Spearhead user research, leveraging tools like user , to conduct usability testing, interviews, and surveys, gathering and integrating crucial insights into design approaches.

    Utilize a diverse range of design tools, including Figma, Sketch, and more, to produce detailed prototypes, wireframes, and user flows.

    Collaborate with external vendors, ensuring that design visions are properly realized and implemented.
    Lead initiatives in information architecture, ensuring our platform remains intuitive and user-friendly.
    Work efficiently within large design systems, understanding the nuances and guidelines to maintain consistent and scalable designs.
    Stay updated on the latest design trends and techniques, constantly bringing creativity and innovation to your work.
    Offer actionable feedback and insights during design reviews to ensure our standards are consistently met or exceeded.
    Bachelor's degree in Design, Human-Computer Interaction, or a related field.
    Demonstrable experience in the financial services sector, with a deep understanding of its challenges and nuances.
    Proficiency in a variety of design tools including Figma, Sketch and others.
    Solid track record in utilizing user research methodologies, with hands-on experience with user testing.
    In-depth understanding of large design systems and their applications.
    Experience collaborating with vendors to achieve design objectives.
    Stellar communication skills to articulate and champion design decisions.
    We make financial services accessible to humans everywhere. Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities.

    More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

    Just as we help our global customers prosper, we support our employees in achieving their professional aspirations.

    You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package.

    If you're ready to help drive the future of financial services, it's time for Western Union.

    The on-target earnings range is $114,039 - $167,312 per year, which includes a base salary and short-term incentives that align with individual and company performance.

    You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few ( Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
    Flexible Time off
    Medical, Dental and Life Insurance
    Western Union values in-person collaboration, learning, and ideation whenever possible.

    We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.

    Western Union has determined the category of this role to be Hybrid.

    This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.

    The expectation is to work from the office a minimum of three days a week.
    We are passionate about diversity.

    Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.

    We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.

    The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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