Sr. Director, US Commercial AI - Princeton

Working with Us · Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production lin ...

Job description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Summary:

The Senior Director, US Commercial AI & Advanced Analytics is accountable for enterprise‑grade commercial decision intelligence across BMS, owning the end‑to‑end analytical and AI backbone that drives investment decisions, customer engagement strategy, and performance optimization across brands and therapeutic areas.

This role combines innovation leadership with disciplined execution. The Senior Director leads the US Commercial AI & Advanced Analytics to modernize marketing and commercial measurement, and to design, build, and operationalize AI‑enabled decision platforms that accelerate evidence‑based decision‑making across Marketing, Brand, Omnichannel, Field, and Commercial teams—raising the bar for how insights inform action at enterprise scale.

The role enables TA‑aligned Analytics Leads, sets enterprise standards for Brand Analytics, and oversees a centralized Tools & Automated Solutions pod responsible for delivering scalable, production‑ready analytics products. In close partnership with global delivery leads in Hyderabad, this leader ensures solutions move efficiently from concept to production with consistent quality, speed, and governance.

As a senior thought partner to Marketing, Brand Leadership, Omnichannel Strategy, Field Leadership, Finance, BI&T, and Marketing Operations, this position translates complex analytics into clear, executive‑level recommendations that directly influence brand strategy, planning, budgeting, and go‑to‑market decisions.

Responsibilities:

Accelerate Marketing & Commercial Decision Making

• Enable Marketing and Brand teams with AI‑driven measurement, scenario planning, and optimization to support brand strategy, portfolio decisions, and launch readiness.
• Automate Marketing Mix, Key Driver Analyses (KDA), and budget optimization using agentic AI to reduce cycle time and manual effort.
• Partner with BI&T and Hyderabad team leaders to build analytics‑ready datasets (ARDs) and standardized data products.

Modernize Brand & Omnichannel Insights Delivery

• Launch and continuously enhance an agentic MMx platform supporting Brand Analytics, TA Analytics Leads, and Omnichannel teams through self‑service KDA, scenario simulation, and investment planning.
• Integrate analytics outputs into annual planning, portfolio allocation, and media strategy.
• Deploy an always-on insights platform that delivers role-based intelligence tailored to Marketing, Field, and Medical stakeholders. This platform will serve as a 24/7 AI analyst with capabilities in multi-step causal analysis, key driver identification, and actionable recommendations. The solution extends beyond retrospective reporting ("What Happened") to true root cause analysis and forward-looking ("What's Next") insights, empowering brands and omnichannel leadership with continuous, data-driven decision support.
• Drive analytics processes for media data integration, campaign performance measurement, and resource allocation across digital, TV, print, and social channels.
• Oversee experimentation frameworks (e.g., A/B testing, incrementality/causal inference, econometric modeling) to quantify impact and optimize marketing spend.
• Establish enterprise Brand Analytics standards (KPIs, methodologies, storytelling) and ensure consistent application across the portfolio.
• Continuously evaluate and adopt emerging modeling techniques and technologies to maintain competitive advantage.

Enable TA‑Aligned Teams & Global Delivery

• Act as the enterprise enablement leader for TA Analytics Leads, providing platforms, standards, and advanced models.
• Partner with Hyderabad‑based analytics and engineering teams to deliver production‑grade solutions at scale, ensuring quality, consistency, and speed.
• Operate within a hub‑and‑spoke model, balancing TA‑specific needs with enterprise reuse and governance.

Advance Governance, Compliance & Trust

• Implement data and AI governance (SLAs, RACI, privacy‑by‑design) in partnership with Data Governance, Legal, and Privacy.
• Ensure responsible and explainable AI, including transparency, bias monitoring, documentation, and human‑in‑the‑loop controls.
• Drive adoption through structured change management and feedback loops.

Tools, Automation & AI Products:

• Lead a Tools & Automated Solutions pod delivering reusable, production‑ready analytics (self‑service dashboards, always‑on insights, KDA pipelines).
• Define feature stores, deployment patterns, and MLOperations standards in partnership with BI&T.
• Reduce reliance on external vendors through automation, standardization, and platformization.

AI & Agentic Capability Development:

• Lead the end‑to‑end design of autonomous and semi‑autonomous AI agents, including multi‑agent architectures.
• Own the lifecycle from proof of concept → pilot → enterprise rollout → continuous optimization.
• Define and enforce AI safety, security, privacy, and ethics standards across all solutions.

Talent & Stakeholder Leadership:

• Build, coach, and develop high‑performing analytics and AI leaders in a complex, matrixed environment.
• Present complex analytics in clear, business‑first narratives to senior leadership.
• Represent Decision Science & AI in enterprise planning, governance, and omnichannel forums.

Qualifications:

• Advanced degree in Data Science, Statistics, Computer Science, Economics, or a related field is required.
• Minimum 10 years of experience in pharmaceutical commercial analytics or decision science, with ownership of MMM/MMx, KDA, and resource optimization.
• Minimum 5 years in a leadership role managing analytics teams and cross-functional projects.
• Extensive hands-on expertise in causal inference and incrementality measurement, including geo-experiments, matched-market tests, synthetic control approaches, and uplift modeling.
• Deep proficiency in advanced Bayesian, hierarchical, and econometric marketing mix modeling (MMx) methods such as adstock, distributed lag, and saturation modeling. Experienced in applying these techniques for budget allocation and channel mix optimization, operationalizing always-on MMx platforms with automated data pipelines and decision support for scalable business impact.
• Proven experience with agentic AI architectures, including multi‑agent systems, LLMs, Retrieval‑Augmented Generation (RAG), semantic layers, and real‑time analytics platforms.
• Experience launching, scaling, and operationalizing enterprise AI platforms and always‑on, agentic insights solutions, with a proven track record of embedding AI‑powered tools into daily commercial decision workflows and driving durable, organization‑wide adoption.
• Deep familiarity with pharma data assets (claims, APLD, specialty pharmacy, promotional, and digital signals).
• Demonstrated proficiency in AI governance, including risk management, security, data privacy, model monitoring, and human‑in‑the‑loop controls within regulated environments.
• Proven ability to lead cross‑functional Analytics and AI CoE teams, aligning technical delivery with business objectives.
• Experience with cloud analytics platforms (e.g., Databricks, Snowflake), MLOps, semantic layers, and BI tools.
• Working knowledge of data privacy and AI risk management requirements (e.g., HIPAA, GDPR/CCPA).

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $229,500 - $278,100

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: 

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

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