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    Regulatory Specialist - Portland, United States - State of Oregon

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    Description

    Job Description:

    The Oregon Liquor & Cannabis Commission (OLCC) is recruiting for multiple Regulatory Specialist (Liquor Inspector) positions in our Public Safety Division, Medford regional office.

    Liquor Inspectors ensure licensees and retail liquor stores lawfully sell and serve alcoholic beverages. This position achieves this purpose by exercising independent judgment to determine eligibility; by educating, counseling and when necessary, applying administrative and criminal sanctions. The position requires the exercise of discretion since the work often involves cases that are controversial and and/or sensitive in nature because of critical public opinion about issues such as neighborhood impact, drug and alcohol abuse, and organized crime.

    Who are we?

    The OLCC is the agency responsible for regulating the sale and service of alcoholic beverages in Oregon by administering the state's Liquor Control Act and regulating the production, processing, and sale of recreational marijuana in Oregon through the Control, Regulation and Taxation of Marijuana and Industrial Hemp Act.

    The agency is comprised of three major operational programs; the Distilled Spirits Program, the Recreational Marijuana Program, and the Public Safety Program. All three programs are supported by the Administration, Financial Services, and Support Services divisions. Revenue generated from these programs helps support state and local government programs. The OLCC distributed more than $600.4 million in the last two years to Oregon's General Fund, Cities, Counties, and Drug/Alcohol Abuse Programs. This money helps fund essential services such as schools, police, and healthcare for Oregonians.

    The Distilled Spirits Program oversees the distribution and sale of distilled spirits in the state. The Distilled Spirits division centrally purchases, warehouses, and distributes distilled spirits to Oregon's independently operated liquor stores. OLCC's Public Safety Program licenses and regulates businesses in the alcohol industry such as manufacturers, wholesalers, bars, restaurants, grocery, and convenience stores.

    The Recreational Marijuana Program is exclusively authorized to make recreational marijuana available to consumers and licensed businesses through retail marijuana stores. The program also tracks the growing, transporting, processing, and selling of recreational marijuana products. The Public Safety Program is responsible for licensing and regulating the operation of the recreational marijuana industry in Oregon.

    The following list represents the general responsibilities of the Liquor Regulatory Specialist.

    • Manages an active compliance caseload, assesses priorities, and uses discretion to plan scope and direction of investigations.
    • Analyzing and investigating the validity of complaints of liquor law violations through a variety of means (talking with the complainant, licensee and any witnesses, observations at the licensed business, reviewing police reports and the compliance history of the business, etc).
    • Taking the appropriate action on valid complaints to ensure licensees comply with liquor laws on a short and long term basis. This action can fall on a spectrum from education and prevention up to controversial and complex administrative sanctions and possibly license cancellation.
    • Visiting licensed premises and retail liquor stores to observe activities, both undercover and openly, to assess liquor law compliance and to assist licensees and liquor agents with compliance. Perform field inspections to monitor and enforce the liquor laws and rules both on or adjacent to licensed premises and retail liquor stores.
    • Referring non-liquor related violations/crimes to appropriate law enforcement agencies.
    • Identifying and evaluating causes of non-compliance with liquor laws and rules and designing long and short-term compliance building plans for license applicants, licensees, and permittees. Making recommendations to licensees in the development of individualized control plans. Monitoring and supporting compliance plans and taking compliance action when necessary.
    • Collecting, analyzing, and interpreting technical reports of other professional disciplines such as police reports and court reports, for information about businesses that will help with compliance decisions.
    • Analyzing licensees' retail liquor agent's business and financial records to detect the presence of unauthorized ownership and organized crime which may cause a violation or ineligibility.
    • Locating, interviewing, and deposing witnesses associated with liquor law violations and assessing their credibility.
    • Writing clear, concise, formal reports on activities, administrative and criminal investigations to document facts, reasons for conclusions and actions sufficient for use in administrative hearings or in court.
    • Effectively communicate internally and externally throughout investigative process to ensure results and findings are understood.
    • Exercising statutory authority of a peace officer in dealing with people involved in criminal violations of liquor and other related statutes. This authority may involve detaining subjects during an investigation and issuing criminal citations in lieu of arrest and/or making physical custody arrests in accordance with agency policy/procedure.
    • Detecting, seizing, maintaining, controlling, and disposing of evidence.
    • Interpreting, researching, and applying relevant statutes and rules, case law, Attorney General's opinions and Commission policy to relevant facts. Analyzing facts to decide appropriate action to gain compliance from licensees, retail liquor stores, liquor agents and permittees including education and counseling, warnings and notice of violation tickets.
    • Delivering Commission subpoenas, posting license suspensions and verifying license suspensions.
    • Prepare witnesses, present or assist in presenting the Commission's case, develop and document exhibits and evidence to ensure admissibility in administrative hearings. Testifying on behalf of the Commission at administrative hearings and court trials.
    • Plans and conducts minor decoy operations, to include licensed locations, retail liquor stores and third-party facilitator permit holders in accordance with agency policy Documents and communicates results.
    • Checks ID at licensed and Retail Liquor Store businesses. Helps licensees and liquor agents prevent minors from attempting to purchase alcohol by making cooperative ID checking visits to businesses. Jointly with security personnel, permittees, liquor agents or store clerks, checks the ID of patrons who enter or attempt to enter the business. Issues criminal citations as appropriate. Document and communicate results.
    • Investigates producers of false ID. Tracks false ID back to the producer whenever possible. Conduct investigations designed to prosecute the manufacturers of false identification. Implement other minor intervention strategies as appropriate and needed.
    • Identifies and proposes remedies, individually or in teams, to address compliance issues at licensed businesses and Retail Liquor Stores.
    • Designs and implements specialized training programs to educate and counsel licensees, liquor agents, permittees, governmental bodies, law enforcement agencies, and the public, in groups or individually, about liquor control laws and policies, and their corresponding responsibilities.
    • Communicates with people of diverse cultural, ethnic, and socioeconomic backgrounds in a way that is sensitive to diversity.
    • Serves as Commission liaison to governmental bodies, police agencies and the industry in issues relating to liquor law compliance and mediate between parties in controversial matters.
    • Recommends new policy and proposed or revised administrative rules to better serve the public, law enforcement community, liquor industry and government and special interest groups.

    What do you need to qualify? Minimum Qualifications:

    Three years of experience conducting investigations of allegations, facts, behaviors, documents, laws, legal precedents and/or other information. This experience must include preparing written reports using individual judgment in developing conclusions or recommendations that are subject to review in court, administrative hearings or comparable formal review process; OR

    An Associate's degree in criminal justice, human or behavioral sciences, business or public administration or other related field AND eighteen months of experience conducting investigations; OR

    A Bachelor's degree in law enforcement, criminal justice, human or behavioral sciences, business or public administration or other related field; OR

    Any relevant combination of education and experience equivalent to three years.

    The agency will consider all fields of education when determining qualifications and prior to invitation for interview processes.

    How are candidates selected?

    The selection process consists of a review of your application and an evaluation of your education, experience, training, and overall professionalism of your application materials. Candidates that follow the application directions, submit what is required and provide us with credentials that showcase their skills and how they meet the minimum qualifications and desired attributes will be invited to an interview. Resumes will not replace the completed job history experience in Workday. We will only review documents that are requested. Because details are really important to us, your application materials will be evaluated for grammar, spelling and punctuation.

    What's in it for you?

    • 11 paid holidays per year.
    • 8 hours of vacation leave earned per month, eligible to be used after 6 months of service.
    • 8 hours of sick leave earned per month, eligible to be used as accrued.
    • 24 hours of personal business leave per fiscal year, eligible to be used after 6 months of service.
    • Click to learn more about State of Oregon benefits.
    • A workplace that fosters fairness, equity, and inclusion to maintain a workplace environment where everyone is treated with respect and dignity.
    • This position is eligible for hybrid work but is not suitable for full-time remote work. In-office work may be required. Terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager.


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