Client Partner - Chicago, United States - Mphasis
Description
About Mphasis:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain, and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence.
The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers.
Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.
The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endear to our clients.
Job Description:
Who are we looking for?
A Senior Account Leader having excellent Client relationships & nurturing accounts & strong capabilities of managing accounts in the Airlines domain.
Title:
Client partner
Domain:
Airline
Experience: 10+ Years
Location:
Illinois, United States
Primary Responsibilities
Hunt and identify opportunities in large named accounts.
Lead the named account penetration strategy, business development efforts and solution initiatives.
Generate leads ("hunting") and identify new opportunities within the identified named accounts.
Leverage (any) past relationships and references in named accounts helping in qualified lead generation.
Opportunity identification based on named account market inputs, validation and qualification of opportunities with the solution teams.
Building winnable rapport with account stakeholders, including CXO level relationships; explaining service capabilities; overcoming objections; leading contract discussions to win
Expand wallet share in hunted accounts through introduction of allied in-house or partner-led services.
Develop solid account plans through monitoring of named account business and applying service offerings.
Forecasting for Q-on-Q growth
Additional responsibilities:
Understand the named account's business and technology strategy, monitoring competitive products and applying learnings in pursuit.
Proactively recommend new or allied services by identifying and understanding needs
Update account knowledge by participating in webinars or conferences.
Plan and lead account-based marketing activities in coordination with internal support teams.
Desired Profile
An Account Leader with minimum 15 years of experience managing multiple Airline accounts.
Exhibit strong ethos of team collaboration, high-energy sales execution, problem-solving skills, and client/internal follow-up.
Exhibit strong business insight, show executive presence and outstanding judgement.
Entrepreneurial spirit, "get-the-job-done" attitude, professionalism, team-player.
Able to devise and articulate a unique and compelling value proposition so that customer decision-makers clearly grasp the short and long-term business and financial value of a relationship with Mphasis.
Ability to build active relationships across Mphasis' organization with key stakeholders such as delivery, consulting, senior management, practice-units, external vendors/partners, third-party advisors etc.
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