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Workers' Comp Coordinator - Covington, United States - Kaizen Lab Inc.
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Description
The Workers' Comp Coordinator performs a variety of tasks as the first point of contact by the patient/nurse case manager with the clinic.
The individual is responsible for coordinating all scheduling requests, answering questions, responding to emails and incoming referrals, coordinating all medical records/imaging, and communicating the plan of care following the patient encounter.
The individual must work collaboratively with many team members to provide seamless support to the clinic. This position also completes data entry and provider notification to ensure timely service within contract-mandated timeframes.Must have Workers' Comp experience with 1010, 1009 forms
Must have strong communication when speaking with insurance adjustors, attorney's, work case managers, etc.
Knowledge of Workers' Comp
guidelines, etc.
Initiates claims for
payments
Maintains work
operations by following policies and procedures
Maintains quality
results by following standards
Protects client value
by keeping collection information confidential
Updates job knowledge
by participating in educational opportunities
Maintains good work
ethic with co-workers
Proficient in Excel
Strong collections experience
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1
year (Preferred)
Computer skills: 1
year (Required)
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