SharePoint Communications Content Analyst - Frankfort, United States - Quantam Solutions

Quantam Solutions Frankfort, United States

4 weeks ago

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Description

Quantam Solutions provides IT solutions and consulting for the Commonwealth of Kentucky. We offer a competitive hourly wage, health benefits, paid time off, and a 401(k) plan. We're currently seeking a SharePoint Communications Content Analyst for the Commonwealth of Kentucky s Cabinet for Health & Family Services. Candidates must be able to attend two days of onsite onboarding/training in Frankfort, KY. Starting this project remotely is not an option.

POSITION: TECHNICAL ANALYST FOR COMMUNICATIONS

The Department for Medicaid Services is requesting resumes for the following position:

Currently seeking a qualified candidate to fill the Technical Analyst for Communications role for an ongoing project in Frankfort, Kentucky. The selected individual will be responsible for website editing and content management for both internal and external websites.

JOB DESCRIPTION:

Meeting and collaborating with Medicaid staff to understand and fulfill their website communications goals and requirements.
Aligning the website with the organization's brand, strategy, and standards.
Reviewing content and eliminating duplicate information.
Supporting social media campaigns and other marketing initiatives.
Conducting tests to ensure website efficiency and quality.
Devising strategies to enhance website traffic.
Developing website content that aligns with organizational goals and strategies.
Ensuring website compliance with relevant laws and regulations, including 508 accessibility standards.
Evaluating competitors' websites.
Adhering to industry best practices.
Identifying methods to enhance website user experience.
Planning, implementing, and managing websites for DMS divisions, leadership, programs, and key initiatives.
Producing sitemaps that illustrate the website's structure and functions.
Responding to, diagnosing, and resolving website issues.
Updating website code as necessary.

RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):

Utilizing the SharePoint content management system for website editing, reviewing, and updating.
Analyzing and documenting user requirements, procedures, and issues regarding website editing and enhancement.
Acting as a resource and support for DMS staff concerning website needs and requests.
Assisting current site editors with editing requirements.
Participating in bi-weekly website editing meetings, identifying agenda items, and conveying needs related to editing and enhancements.
Creating and maintaining documentation, including editing and website support requests and resources.
Ensuring compliance with Medicaid policies, rules, and regulations.

REQUIRED QUALIFICATIONS/SKILLS:

Bachelor's degree in computer science, communications, information technology, or a related field.
Over 3 years of experience in website editing and content management.
Ability to communicate technical information effectively to both technical and non-technical stakeholders.
Capacity to manage multiple tasks simultaneously while upholding high-quality standards.
Strong written and verbal communication skills.
Detail-oriented, self-motivated, and capable of working autonomously and as part of a team.

PREFERRED QUALIFICATIONS:

Strong grasp of accessibility and plain language standards.
Familiarity with SharePoint or similar content management systems.
Prior experience in copy editing and website design.
Previous involvement in website coding.

SharePoint Communications Content Analyst (Two Days of Onsite Onboarding/Training in Frankfort, KY Required)

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