Patient Care Representative - Greenville, NC
4 weeks ago
Job summary
The Patient Care Representative is a vital role within Orthopaedics East & Sports Medicine Center. The Patient Care Representative will be responsible for coordinating patient surgeries, managing messages and correspondence from patients, offering financial counseling to patients, supporting the referral process, and serving as the authorization representative for insurance companies.Responsibilities
- Coordinating patient surgeries, ensuring that patients are scheduled for the appropriate procedures and that all necessary paperwork is completed.
- Maintain and review a list of surgeries for provider(s) for potential contact and follow-up within the post-op period.
- Serving as the authorization representative in conjunction with our support team, ensuring that patients receive the necessary coverage for their procedures.
- Obtain authorizations and schedule referrals, diagnostic testing, physical therapy, surgical procedures etc. as needed.
Job description
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