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    Customer Service Representative - Charleston, United States - COFORGE Marketing

    COFORGE Marketing
    COFORGE Marketing Charleston, United States

    Found in: Lensa US 4 C2 - 4 days ago

    Default job background
    Description

    We at Coforge are seeking Customer Service Representativewith below mentioned skill-set and who can work onsite from Charleston, WV location.

    Role: Customer Service Representative

    Location: Charleston, WV

    Mode of Hire: Full Time

    Skills Required:

    1-2 years of Customer services experience .

    Providing an excellent customer experience via phone

    Negotiating and completing save/service order requests from customers.

    Working with customers patiently, tactfully, and efficiently

    Accurately informing customers of various fees and adjustments.

    Providing options to the customer based on product and service needs.

    Active listening skills. Promoting and/saving products and services

    Ability to follow tactical call flows to optimize the customer experience.


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