ServiceNow Developer - Raleigh, United States - Astyra

Description

Job Description
Job Description

ServiceNow Developer


Job Description:

This role provides support for the state's use of its ITSM system (ServiceNow) and the client's use of best practices supporting users' needs while working with a team of ServiceNow professionals.

This role reports to the client's ServiceNow platform owner.


Responsibilities:
Perform any necessary enhancements, upgrades, or maintenance on the platform

Adhere to the best practices and standards on the ServiceNow platform as defined by agency process and FedRAMP compliance

Handle all enhancement requests related to portal and Catalog items including retrofitting design standards for existing Catalog items

Be able to gather business requirements, analyze, and translate into technical documentation and development

Monitor application performance and analyze code

Adhere to advancements and changes on the ServiceNow platform and lever them to provide business solutions

Proactively researching and suggesting enhancements to existing engagements

Develop and implement fixes for bugs and issues found in ServiceNow production

Perform system/workflow enhancements and script changes in ServiceNow to enable changing/evolving business practices.

Execute data mapping and bulk data imports/updates when necessary


Required Skills/Experience:
Experience with ServiceNow development and/or administration

Required 5 Years

Experience with ServiceNow Flow Designer or ServiceNow Workflow Editor

Required 5 Years

Proficient in the Software Development Life Cycle (SDLC) process, Agile and Scrum methodologies

Required 4 Years

Experience with IT Service Management (ITSM) or Customer Service Management (CSM)

Required 5 Years

Experience building and maintaining integrations between ServiceNow and other systems leveraging REST, SOAP, and other APIs

Required 3 Years

Ability to estimate software development efforts

Highly desired 3 Years

Bachelor's degree in computer science, Information Systems, or a related field

Required

Proper email communication will only be done to and from @

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Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us.

Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration

Company Description

Astyra Corporation is a staffing and consulting company that is locally owned and operated right here in the heart of RVA.

Astyra offers a unique approach to solving the business challenges of its clients.

After being in business for over 20 years, we have evolved and grown - smart ideas, ingenuity and never settling for failure are our hallmark traits.

We are locals with a national presence and need a like-minded; client-focused professional who wants to make a difference every day.

Company Description

Astyra Corporation is a staffing and consulting company that is locally owned and operated right here in the heart of RVA.

Astyra offers a unique approach to solving the business challenges of its clients.

After being in business for over 20 years, we have evolved and grown - smart ideas, ingenuity and never settling for failure are our hallmark traits.

We are locals with a national presence and need a like-minded; client-focused professional who wants to make a difference every day.

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