Senior Technical Account Manager - New York - Robin Hood

    Robin Hood
    Robin Hood New York

    1 week ago

    Description
    Join us in building the future of finance.
    Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading.
    About the team + role
    We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers, sharp problem-solvers, and builders who are motivated to make a meaningful contribution. Robinhood isn't a place for complacency-it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.
    We're forming a brand-new Technical Account Management team with a clear mission: deliver precise, reliable technical support to our most important institutional customers, including some of the largest financial institutions in the world. This team sits at the intersection of customers, product, engineering, and support, ensuring institutional clients can onboard smoothly, integrate successfully, and trade with confidence. As part of Bitstamp by Robinhood, the team plays a critical role in supporting institutional adoption of crypto trading infrastructure
    As a Technical Account Manager (IC5), you will serve as a trusted technical partner to institutional clients throughout onboarding, integration, and live trading. You will own technical relationships for key accounts, investigate and resolve complex issues, and collaborate closely with internal teams to deliver timely, accurate solutions. This is a high-visibility role for someone who understands crypto markets, trading systems, and thrives in a technical, customer-facing environment.
    This role is based in our New York, NY office, with in-person attendance expected at least 3 days per week.
    At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
    What you'll do
    • Lead technical onboarding for new institutional clients, supporting API integrations, configuration, and readiness for live trading.
    • Act as the primary technical point of contact for assigned accounts, providing consistent, high-quality support.
    • Investigate and resolve complex technical issues by analyzing logs, reviewing metrics, reproducing issues in staging environments, and escalating to engineering when needed.
    • Proactively understand client workflows and anticipate needs to help customers use the platform effectively.
    • Partner with engineering, product, and operations teams to drive timely issue resolution and contribute to long-term platform improvements.
    What you bring
    • Experience in a Technical Account Manager, Solutions Engineer, or similar role supporting institutional clients in fintech, crypto, trading, or related industries.
    • Strong technical foundation, with comfort working with APIs, logs, infrastructure concepts, and debugging tools.
    • Understanding of crypto markets, trading systems, and financial infrastructure.
    • Clear, effective communication skills, with the ability to translate technical issues into actionable insights for customers and internal teams.
    • Ability to stay composed in time-sensitive situations and focus on delivering accurate solutions.
    Nice to have
    • Familiarity with FIX protocol, REST and WebSocket APIs, or electronic trading platforms.
    • Experience working at an exchange, trading technology company, or with regulated financial institutions.
    • Active interest in crypto products and markets, or eagerness to continue learning in this space.
    What we offer
    • Challenging, high-impact work to grow your career
    • Performance-driven compensation with bonus programs and equity ownership
    • Best-in-class benefits including 100% paid health insurance for employees and 90% coverage for dependents
    • Lifestyle wallet for wellness, learning, and personal development
    • Employer-paid life and disability insurance, fertility benefits, and mental health support
    • Time off to recharge including company holidays, paid time off, sick time, and parental leave
    • Exceptional office experience with catered meals, events, and thoughtfully designed workspaces
    In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
    Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
    Base Pay Range:
    Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
    $136,000-$160,000 USD
    Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
    $120,000-$141,000 USD
    Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
    $106,000-$125,000 USD
    Click here to learn more about our Total Rewards, which vary by region and entity.
    If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application.
  • Work in company

    Account Manager/Senior Account Manager

    Only for registered members

    We're looking for a bright and ambitious Account Manager or Senior Account Manager to join us, supporting us in an exciting phase of growth.Serve as a trusted day-to-day resource for clients and lead day-to-day account management. · ...

    New York, , United States

    6 days ago

  • Work in company

    Account Manager

    Only for registered members

    This is a full-time on-site role located in the New York City Metropolitan Area for an Account Manager. · The Account Manager will be responsible for managing client relationships, · ensuring client satisfaction, · serving as the primary point of contact for assigned accounts. · ...

    New York

    3 days ago

  • Work in company

    Accounting Manager

    Only for registered members

    A growing financial services platform is seeking a Regional Accounting Manager for their NYC office.This role is ideal for an experienced accounting professional who thrives in a fast-paced environment. · ...

    New York

    2 weeks ago

  • Work in company

    Account Manager

    Only for registered members

    +Job summary · Lensa is a career site that helps job seekers find great jobs in the US. The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients.+ResponsibilitiesFoster relationships with clients. · Drive ...

    New York

    1 month ago

  • Work in company

    Manager, Account Management

    Only for registered members

    We're hiring a Manager Account Management to join our Account Management team at EMARKETER. · Own the overall renewal and growth performance of a ~$4.5M SMB territory across 270+ accounts managed by a team of Account Managers · Lead and coach a team of three Account Managers driv ...

    New York $115,000 - $150,000 (USD) Full time

    3 weeks ago

  • Work in company

    Accounting Manager

    Only for registered members

    The Accounting Manager/Controller will serve as the pivotal financial leader within the organization. · ...

    New York

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    The Account Manager is responsible for managing a book of business and prospecting for new business. They are responsible for all aspects of the relationship with a defined set of customers. · The Account manager will also initiate sales activity with new buying centers (either i ...

    New York $110,000 - $135,000 (USD)

    1 month ago

  • Work in company

    Accounting Manager

    Only for registered members

    Kforce is seeking an Accounting Manager in NYC. · Manage the preparation of monthly financial reporting & month-end close using NetSuite software. · Provide supporting documentation to the CPA firm for tax filing compliance. · ...

    New York

    1 month ago

  • Work in company

    Accounting Manager

    Only for registered members

    We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of nearly 30,000 units across some 200 properties in the most challenging housing market in the country. · Bachelor's degree in Accounting, Finance, or related field; C ...

    New York

    4 weeks ago

  • Work in company

    Accounting Manager

    Only for registered members

    We are seeking an experienced Accounting Manager to lead core accounting operations within our manufacturing CPG environment. · Accounts Receivable & Accounts Payable · Deductions & Chargebacks · NetSuite ERP Management · Month-End Close & Reporting · Team Leadership & Process Im ...

    New York $95,000 - $115,000 (USD)

    1 month ago

  • Work in company

    Accounting Manager

    Only for registered members

    We are seeking an Accounting Manager in NYC to manage monthly financial reporting & month-end close using NetSuite software. The ideal candidate will have 6+ years of accounting experience and 3+ years of staff management experience. · Manage the preparation of monthly financial ...

    New York

    1 week ago

  • Work in company

    Accounting Manager

    Only for registered members

    We are partnering with a large publicly traded global financial technology and services organization to hire an Accounting Manager. This role sits within a multi-entity international accounting environment and offers strong visibility ownership and long-term growth. · Oversee acc ...

    New York

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    A business management firm is seeking an account manager to handle the day-to-day business and financial affairs of assigned clients. · The role reports to the business manager/principal with support of an account associate and shared admin. · The ideal candidate must have a suff ...

    New York

    5 hours ago

  • Work in company

    Accounting Manager

    Only for registered members

    Join an exciting venture backed life sciences technology company that is building one of the most advanced platforms in synthetic biology. · Owning and leading the monthly and quarterly close process, ensuring accurate and timely reportingReviewing journal entries, balance sheet ...

    New York

    2 weeks ago

  • Work in company

    Accounting Manager

    Only for registered members

    We're looking for an Accounting Manager to build and lead the financial backbone of Helius.You'll oversee all accounting, reporting, compliance, and treasury operations - ensuring our systems are clean, · automated, · and audit-ready as we scale globally. · This is a hands-on, · ...

    New York

    1 month ago

  • Work in company

    Account Manager

    Only for registered members

    We are looking for a Jewelry Retailer Account Manager to add to our team in New York. Reporting to the Managing Director you will be responsible for expanding various aspects of eCommerce operations managing a set of designated jewelry retailer accounts responding to inquiries in ...

    New York

    4 days ago

  • Work in company

    Accounting Manager

    Only for registered members

    Responsible for managing all aspects of the accounting function within the Accounting Department for assigned entities. · ...

    New York $70,000 - $100,000 (USD)

    1 week ago

  • Work in company

    Accounting Manager

    Only for registered members

    The Accounting Manager is responsible for delivering value and accounting services to clients from Propeller's portfolio of fast-growing consumer brand companies. · ...

    New York $100,000 - $110,000 (USD) Full time

    1 month ago

  • Work in company

    Accounting Manager

    Only for registered members

    Manages all aspects of the accounting function within the Accounting Department for assigned entities, including KDDI America, Inc., its subsidiaries, and Telehouse International Corporation of America (TIA). · ...

    New York $70,000 - $100,000 (USD)

    6 days ago

  • Work in company

    Manager, Account Management

    Only for registered members

    Brex is the AI-powered spend platform that helps companies spend with confidence through integrated corporate cards, banking and global payments. · The Sales organization at Brex drives growth across new business and the install base. The Account Management team deepens customer ...

    New York $191,648 - $287,472 (USD) Full time

    6 hours ago

  • Work in company

    Accounting Manager

    Only for registered members

    The Top-Tier Family Office in Midtown is seeking an Accounting Manager to oversee accounting operations across hundreds of entities and coordinate with private equity fund managers. · Oversee accounting operations across a highly complex structure of hundreds of entities · Coordi ...

    New York

    1 month ago

Jobs
>
Senior technical account manager
>
Jobs for Senior technical account manager in New York City