Client Service Representative - Philadelphia, United States - Innovetive Petcare

Description

Client Service RepresentativeDepartment:
Receptionists

Employment Type:
Full TimeLocation: Philadelphia, PennsylvaniaDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs.

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care.

Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:
Provide friendly, quality customer care to patients and clientsProcess invoices paymentsAnswer phones, schedule appointments, and obtain all necessary medical historyDetermine the status of the patient's immunizations and testsCommunicate with the doctor and technical staff on the patient's arrival and necessary treatmentsFill prescriptions, food requests, and over-the-counter products as instructed by a veterinarianAccurately input data into computer softwareThis is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*Preferred QualificationsHigh school diplomaWeekend availability as neededMust be able to lift 30-50 poundsBenefitsPaid time offHealth insuranceDental InsuranceVision insuranceEmployee discountsFlexible schedules401K with company matchTraining and Career development