Senior Manager, App Strategy - New York, NY, United States

Only for registered members New York, NY, United States

2 days ago

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Job summary

Fanatics is building a leading global digital sports platform creating seamless experience for fans across commerce collectibles and gaming As part of this mission our Fan Ecosystem team plays critical role in driving customer engagement and lifetime value across the Fanatics ecosystem We are seeking Senior Manager App Strategy to support development of commercial strategy and initiatives that grow engagement with Fanatics app users This is highly critical role that requires experience leading cross-functional teams in matrixed organizations The ideal candidate has customer-first mindset and passionate about leveraging data insights to build engaging customer experiences that deliver business results

Responsibilities

  • Support Senior Director on development of overall Fanatics app customer value proposition defining role of Shop Free-to-Play Scores Ticketing and cross-sell to other Fanatics apps experiences in driving user engagement.
  • Drive development of Fanatics app-specific commercial objectives targets partnering with Analytics Finance Product to define key metrics stand up dashboards reporting processes e.g weekly business reviews measuring app performance at both customer proposition level.

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