Delivery Lead - Columbus, OH, USA

Company Description · Job Description  · We're seeking a Delivery Lead with strong Agile foundations and Scrum DNA—someone who blends delivery ownership, technical curiosity, and a data‑driven mindset to help teams deliver meaningful, measurable outcomes. In this role, you'll gui ...

Job description

Company Description

Job Description 

We're seeking a Delivery Lead with strong Agile foundations and Scrum DNA—someone who blends delivery ownership, technical curiosity, and a data‑driven mindset to help teams deliver meaningful, measurable outcomes. In this role, you'll guide teams from goal to result by using delivery insights, flow metrics, and collaborative problem‑solving to drive predictable, high‑quality execution.

This is a hands‑on role for someone who enjoys getting close to the technology, understanding how systems work, and using data to influence decisions to drive outcomes - not just facilitating ceremonies.

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

Own delivery outcomes end‑to‑end

• Take ownership of delivery results for one or more teams—ensuring business goals and timelines translate into working software.
• Instill a sense of urgency reflecting the goals for the current sprint, upcoming release, and project vision, while passionately emphasizing the importance of meeting these goals and timelines: dates matter.
• Hold teams accountable to sprint commitments while maintaining a sustainable flow of work.

Turn delivery metrics into action

• Analyze throughput, cycle time, WIP, defects, and capacity to identify improvement opportunities.
• Use insights to drive decisions, strengthen predictability, and reduce delivery risks.
• Partner with engineering leads, product owners, project managers, and business SMEs to ensure insights shape plans and prioritization.

Support technical execution with context

• Understand core components of applications, integrations & business process the team supports & its purpose.
• Partner with engineers and product owners to plan work, reveal hidden risks, and unblock technical issues.
• Ensure technical challenges are surfaced early and handled transparently & remove blockers to hit sprint commitment and goals

Drive realistic planning and accountable delivery

• Lead sprint planning and quarterly planning that balance team capacity with business need.
• Create data driven, forward looking plans to manage flow thru of the team, with a view of capacity by skillset to inform decision making.
• Provide transparent visibility to risks achieving commitments to enable collaborative problem solving with peers, other teams, business stakeholders, tech leads, project managers, project teams and release managers
• Develop Team dashboards and metrics (sprint goals, capacity, velocity, quality, backlog health, etc) & keep stakeholders informed with clear, outcome‑focused dashboards and delivery updates.
• Ensure teams commit to realistic goals and follow through on them.

Analyze & Improve workflow

• Streamline work intake and reduce friction from idea through deployment.
• Create and support automation to improve delivery speed.
• Run retrospectives that result in actionable improvements with tracked outcomes.
• Drive experiments that directly improve speed, quality, or predictability.

What Do You Need To Bring? 

• Bachelor's Degree or related experience 

• 3+ years in Agile software development environments
• Strong experience with Jira and Confluence (advanced preferred)
• Ability to interpret delivery and flow metrics to guide team decisions
• Understanding of software development, testing, deployment, and integrations
• Strong communication and facilitation skills
• Proven ability to manage multiple workstreams and adapt to changing priorities
• A strong sense of ownership, follow‑through, and delivery accountability
• Self-motivated with a proven ability to identify priorities and mobilize initiatives to achieve desired results with minimal supervision
• Ability to build business relationships and gain the trust of others, while embracing constructive feedback
• Capable of stepping in to support other roles on the team
• Ability to anticipate, mitigate, and resolve conflicts across workgroups
• Excellent team building, group facilitation and coaching skills
• Excellent interpersonal skills including collaboration, facilitation, issue resolution, and customer relationship management skills and an ability to work with diverse personality types
• Excellent planning and organizational skills; capable of managing multiple projects/tasks in parallel.  
• Uncompromising honesty and transparency. 

Who You Are

• Outcome‑focused and accountable
• Technically curious
• Critical thinker - Driven by data and insights
• Calm and clear under pressure
• Collaborative and invested in team success
• Self-starter, Strong work ethic, Highly motivated, Sense of humor, A Winning 'Will-Do' attitude

Our Company  

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and  

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company's culture and values, but most importantly – with you We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

• Incentive bonus program
• 401(K) savings plan with company match
• Annual companywide review process 
• Flexible spending accounts 
• Medical, dental and vision insurance 
• Life and disability insurance 
• Associate assistance program 
• Paid parental and adoption leave 
• Access to fertility and adoption benefits through Carrot 
• Access to mental health and wellness app, Headspace
• Paid Caregiver Leave
• Mobile Stipend
• Paid time off and one paid volunteer day per year, allowing you to give back to your community 
• Work from anywhere (Mondays and Fridays are "work from anywhere" days for most roles and six work from anywhere weeks per year) 
• Seven associate wellness half days per year 
• Merchandise discount on all of our brands 
• Opportunities for career advancement, we believe in promoting from within 
• Access to multiple Associate Resource Groups 
• Global team of people who will celebrate you for being YOU 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER