FT Call Center Representative - Adrian - Jackson Hewitt Inc

    Jackson Hewitt Inc
    Jackson Hewitt Inc Adrian

    5 days ago

    Description

    As a Call Center Representative at Jackson Hewitt Inc., you will play a vital role in delivering exceptional customer experiences.

    Key Responsibilities:

    • Engage with clients via inbound and outbound calls to understand their needs, concerns, or issues
    • Respond efficiently and accurately to client inquiries, providing clear explanations of possible solutions and ensuring clients feel valued
    • Present a professional demeanor through verbal and written communications

    You will take ownership of assisting, researching, resolving, or escalating customer issues. Additionally, you will diligently document customer records and cases for future reference.


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Adrian