Customer Success Manager - San Diego
1 day ago

About the Job:
We are seeking a Customer Success Manager to oversee the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring (HPM) ecosystem. The ideal candidate will have experience in Customer Relationship Management, Customer Success, Clinical Transformation, or similar roles. Strong executive influence and cross-functional leadership skills are required.Your Role:
You will be responsible for driving tangible clinical, operational, and financial improvements by working closely with clinical, operational, technical, and executive stakeholders. You will ensure customers achieve full adoption and optimization of the complete monitoring solution—covering bedside and transport monitors,a central stations,
mobilityand notification tools,
cindicationsupport applications,and interoperability components.Youwill developand managea unified,data-driven customer successandoutcomes roadmap acrossbothstrategicpartnershipsandtraditional HPM service models.
Job description
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