- Maintain and document prospective resident information and activity up to date in property management software, including all follow-ups following company policies.
- Show model and/or market-ready units pre-determined by the property manager.
- Assist prospects with the electronic application process.
- Communicate monetary requirements, including application fees, deposits, etc.
- Review the application for completion and accuracy before compliance submission.
- Works as a liaison with the compliance department to promptly collect missing documentation or clarifications.
- Completes all move-in processes:
- You will also serve our existing residents and provide excellent customer service to increase resident retention.
- Work with the marketing team to create and distribute marketing materials as directed by the Property Ops Associate.
- Assists Property Manager/Leasing Manager/District Manager with the development and execution of marketing plans.
- Maintains monthly market survey with updated rates, occupancy, incentives, and all other pertinent information.
- Ensure models and market-ready apartments are open and refreshed daily.
- Must achieve a closing ratio based on community-set goals.
- Assist in planning and execution of community-wide events.
- Education:
- High school diploma or equivalent; Associate's degree preferred
- Experience:
- Minimum of two years prior multi-family experience required; twenty-four months of residential rental and office experience and/or training. Lease-up experience preferred. Proficiency in Yardi software products preferred.
- Knowledge of Microsoft Soft Suite and Property Management software, specifically YardiS7. Experience with CRMIQ, CRMFlex, EliseAI, and Yardi Elevate is a PLUS
- Skills & Certifications:
- Demonstrated phone sales and customer service skills
- Strong work ethic and customer focus
- Responsive, courteous, reliable, and upbeat attitude
- Attention to detail/follow-up technique
- Performance-driven with an embrace of growth and change
- Problem-solving skills and reliability
- Professional demeanor and personable phone voice
- Ability to thrive in a customer-focused, team environment
- Valid Driver's License required
- Competitive pay and benefits package
- Medical, dental, vision, life insurance, and disability coverage
- 401(k) retirement plan with employer match of $0.50 for every $1.00 up to 6%
- Opportunities for student loan repayments, and tuition reimbursement
- Paid sick time, vacation time, and opportunities for career advancement
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Roving Leasing Specialist - Tampa, United States - Richman Property Services
Description
Join Our Team as a Roving Leasing Associate with Richman Property Services, Inc.Are you enthusiastic, community-driven, and ready to be part of our esteemed team? Richman Property Services, Inc. is actively seeking a full-time Roving Leasing Associate to join our dynamic workforce.
Position: Roving Leasing Specialist (RRT)
Location: National Traveling
Key Qualifications: As a Roving Leasing Specialist, you will be responsible for working with on-site teams nationally to improve performance and assist with onboarding and/or staffing needs. Responsibilities include but are not limited to showing the community, qualifying prospective residents, answering phones, securing appointments, completing follow-up tasks, continual marketing efforts, and preleasing available apartment homes across our Affordable and Luxury (Signature) Portfolios, including lease-ups.
About Us:
As one of the nation's premier residential property owners, we are committed to cultivating exceptional living experiences for our residents, ensuring they take pride in their apartment community. With a focus on delivering unparalleled customer service and fostering a secure, welcoming environment, our mission is clear.
Responsibilities:
If you're seeking a rewarding career opportunity with one of the top Property Management organizations in the country, we want to hear from you Visit our website at to learn more about Richman Property Services, Inc.
Please Note:
We conduct criminal background and drug screenings as part of our hiring process. Richman Property Services is an equal opportunity employer, providing employment opportunities to all qualified applicants without regard to race, color, sex, religion, national origin, age, disability, or genetic information.
