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    Banquets Set Up Attendant - Nashville, United States - Shopping Center Management d b a Turnberry Associates

    Shopping Center Management d b a Turnberry Associates
    Shopping Center Management d b a Turnberry Associates Nashville, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    General Summary of Duties:

    The Banquet Set-up helps set up and tear down meeting and banquet rooms for events. This includes moving chairs, tables, and equipment from various rooms in the Banquet areas. The Banquet Set-up is responsible for properly cleaning and setting meeting rooms and banquet functions per hotel specifications or as given by banquet management including; vacuuming floors, cleaning walls, and cleaning windows/mirrors.

    Examples of Duties (includes but is not limited to the following):

    • Read and analyze banquet event orders in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
    • Set up banquet area/room, ensuring cleanliness and proper set up
    • Assist in the operational success of events
    • Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas including; carpet cleaning, chair cleaning, and general maintenance
    • Inspect storage areas for organization, and cleanliness and rectify any deficiencies
    • Communicate with guests and other employees to ensure guest needs are met
    • Facilitate final breakdown and cleanup of function rooms
    • Service meeting rooms by emptying trash, removing dirty plates, cups, linens and glasses, and replace as necessary
    • Service meeting rooms by straightening chairs, replenishing beverages as specified or requested
    • On a continuous basis, keep service corridors, pre-function space, and storage areas clean, organized and unobstructed
    • Proper care, movement, and storage of all equipment such as; tables, chairs, risers, and dance floor lecterns
    • Proper control and storage of meeting room supplies such as linen, pads, pens/pencils and candy, etc.
    • Upon management request move furniture in and about the hotel
    • Handling incoming & outgoing package requests
    • Relay any problem situations or damaged areas to leadership in a timely manner
    • Perform additional duties and projects as assigned

    Position Requirements:

    • Ability to speak, read, write and understand English
    • Professional demeanor appropriate for a luxury environment
    • Strong customer service experience, interpersonal, and communication skills are required
    • Prior hospitality experience preferred, but not required
    • Ability to provide warm, friendly service with a genuine smile and pleasant attitude
    • Ability to multi-task and work in a fast-paced, dynamic environment
    • Ability to be flexible, adaptable and responsive to change

    Education:

    • Some High school or equivalent, preferred
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