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- Ensuring that client expectations are met or exceeded, and that all contractual obligations are met.
- Meet or exceed strategic goals, mission and operational goals of the local system.
- Working with the client in developing and implementing strategic and business plans.
- Managing the overall day-to-day operation of the local transit organization, and either directly or indirectly overseeing the following functional areas within the organization: o Transportation operations o Fleet maintenance o Facility Maintenance o Safety and risk management o Security o Finance and accounting o Human resources o Marketing o Community relations
- Ensuring local employees are adequately trained and developed.
- Ensuring that the services provided by the transit system meets or exceeds the needs of the local community.
- Overseeing the development, implementation and monitoring of annual operating and capital budgets.
- Ensuring adherence to annual operating and capital budgets.
- Communicating with stakeholders within the local community, including local client contacts, passengers, elected and appointed officials, media, civic and community groups, and other key stakeholders.
- Communicating with local, state and federal funding agencies.
- Participating in management company corporate activities as appropriate.
- Participating in industry forums (national, state and local) to remain abreast of industry issues, changes and innovation.
- Undertaking other appropriate tasks as directed by the local client or management company senior management.
- Conduct performance appraisals for local staff. REQUIRED QUALIFICATIONS
- College degree in transportation, management or related field (in selective cases, extensive transit experience may be considered in lieu of a college degree)
- Direct public transportation knowledge and experience (the number of years of experience required will depend on the size and complexity of the transit organization).
- Understanding of the Federal Transit Administration (FTA) and its funding requirements and resources.
- Strong written and verbal communication skills.
- Interpersonal skills to establish and maintain working relationships with employees, clients, media and other stakeholders.
- The ability to coach, counsel, teach, develop, motivate and empower staff to meet their performance goals and expectations.
- The ability to provide clear and visionary strategic direction to an organization.
- Strong capabilities in planning and organization.
- A working knowledge of budgeting and financial management.
- Strong background in employee and labor relations, with direct labor negotiations and/or grievance handling experience a plus.
- The ability to effectively manage conflict.
- The ability to effectively relate to sensitive political issues.
General Manager - Moncks Corner, United States - Transdev
Description
DescriptionRESPONSIBILITIES General Managers are responsible for, but not necessarily limited to, the following tasks: