- Perform Business to Business Collections
- Ensure customer collections are received according to agreed payment terms
- Improve Days Sales according to company goals
- Ensure all past due accounts have been contacted while enforcing agreed payment terms
- Work with customers to schedule payment arrangements on upcoming and past due invoices
- Convert accounts to ACH/Checks from credit card payments as well as promote electronic invoicing
- Update account information to ensure contact and other required information is current
- Resolve any invoice discrepancies in a timely manner to ensure payment is received appropriately
- Communicate with field personnel to discuss any problem accounts/situations to meet a common goal
- High School Diploma or equivalent - Required
- 3+ years of collections experience/ AR activities
- 3+ years of experience in Business to Business collections
- Previous experience with Oracle 12
- Proficient with MS Word and Excel
- Strong customer service skills -positive communication and phone demeanor
- Strong verbal and written communication
- Skills to be successful in this role - strong follow up skills, attention to detail and strong reconciliation skills, ability to search and organize outlook emails, create folders, and notate in Oracle
- Must be authorized to work in the US for any employer
- The position is subject to passing a background check and drug screen
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Credit & Collections Representative - Redwood City, United States - Conflux Systems
Description
Job Description
Job DescriptionOur client is part of a team of life science companies who are developing products that are paving the way in the fight to save lives.
If you are looking for an opportunity to contribute your skills and knowledge and be a part of the team, our client has an opportunity for a "self-motivated" Credit & Collections Representative.
Responsibilities
Salary: $30/ hr (long term contract)
Schedule: FT, 40 hours
Location: Redwood City, CA
Benefits: Health Insurance Available Medical / Dental / Vision
QUALIFICATIONS
Keywords: collections, business to business, B2B, customer service, call center, life science, answer phones, answer emails, AR, accounts receivables, Oracle 12
"By applying to this position, you are confirming that you understand the requirements needed for this position, and further confirm that you possess the necessary skills and requirements, as outlined above".