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    Customer Service Professional - Pasco, United States - Spring-Green Lawn Care

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    Description

    Job Listing: Inbound Sales Representative at Spring-Green



    Company Overview

    For over four decades, Spring-Green has been enhancing lawns and landscapes in local neighborhoods across America. We take great pride in our long-standing commitment to excellence and customer satisfaction.

    At Spring-Green, we foster an environment that promotes both personal and professional development, aligning with our core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Join our team and be a part of our dedication to delivering top-quality services to our loyal customers.

    Job Summary

    As an Inbound Sales Representative under the guidance of the Office Manager, you will handle various call center tasks including addressing service inquiries, coordinating with branch staff to resolve issues, promoting lawn care services via phone, and qualifying potential leads. Your responsibilities will also involve conducting collection calls, measuring properties, and pursuing sales leads to drive business growth.

    Responsibilities
    • Handle incoming sales calls, effectively presenting available services based on marketing campaigns, customer queries, and property assessments.
    • Articulate lawn care offerings, provide quotes, and utilize sales strategies to drive customer conversions.
    • Acquire in-depth knowledge of all Spring-Green services to effectively highlight their benefits to customers.
    • Manage data entry tasks associated with customer information maintenance, credit card processing, documenting interactions, and cancellations.
    Qualifications
    • High school diploma or equivalent required.
    • Some college coursework in Business, Sales, Marketing, or related fields preferred.
    • Minimum of 2-3 years of sales and customer service experience, preferably in a call center environment.
    • Typing speed of at least 45 words per minute.


    Compensation: $16.50 per hour

    Spring-Green has a long history of enhancing local landscapes and enriching communities through tailored lawn, pest, and tree care services. As a locally owned and operated business, we are deeply committed to our environmental and community responsibilities, striving to offer the best service that meets our customers' unique needs.

    Spring-Green Lawn Care Corp. serves as the franchisor of the Spring-Green franchise system, with each franchisee being an independently-owned entity. If you join a Spring-Green franchise, you will be employed by that specific franchisee, responsible for all employment-related decisions. For any inquiries regarding job opportunities, please reach out directly to the relevant Spring-Green franchisee.


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