Technical Product Manager - Melbourne, United States - Orion180 Insurance Services, LLC

Description

Job Description

Orion180 is a premier insurance solution provider that leverages cutting-edge technology and its dedicated team members to bring more value to its customers, independent agents, and other business partners. Orion180's vision is to transform the insurance industry by providing excellent, results-driven service to independent insurance agents to further distance us from our competitors.

Orion180 is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities. Major cities such as Orlando, Tampa, and Miami are all within one to three hours of driving distance.

At Orion180 we have fostered a culture of success based on our three pillars: Do MORE, Be MORE, and Give MORE. Innovation in technology enables us to do MORE as we harness the power of our innovative proprietary technology. Innovation in service is the catalyst allowing us to give MORE and achieve the highest level of customer care. Our innovation in culture fosters an environment that empowers us to be MORE. This innovation-focused ecosystem enables our customers to Expect MORE.

We are seeking a dynamic Technical Product Manager with a robust background in user experience design, human-computer interaction, or a related field. This pivotal role is central to driving the development and delivery of exceptional user experiences across our web and mobile platforms.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:

• Oversee user experience across platforms, managing metrics like NPS, user retention, and session insights.
• Define and communicate user experience strategy to development teams and stakeholders.
• Collaborate with cross-functional teams to prioritize the UX roadmap.
• Utilize market research and customer feedback to inform design decisions.
• Ensure timely delivery of high-quality products by working closely with the development team.
• Analyze product performance to drive continuous improvement.
• Translate product requirements into clear, actionable features and stories for development.
• Manage feature planning and execution, including backlog prioritization and sprint planning.
• Maintain communication about project scope changes and delivery timelines.
• Act as a liaison between stakeholders, users, and the development team, ensuring alignment on business goals.
• Stay updated on IT advancements to automate and modernize systems.

• Minimum 5 years in UX Design, Human-Computer Interaction, or similar, with proven experience as a Product Owner, Product Manager, or UX Manager.
• Bachelor's degree in Business, Computer Science/Engineering, or related field.
• Relevant agile certifications (e.g., CSPO, SAFe Product Owner).

• Proficient in JIRA, TFS, Azure DevOps, and Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook).
• Strong leadership, collaboration, and stakeholder management skills. Excellent problem-solving, analytical, documentation, and presentation skills.

While performing general office duties for this position, the employee is regularly required to sit, stand and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, and reading, being able to lift light objects (<25lbs), and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist or stoop to open/close cabinets, and reach for files or other standard office-type objects.

The office environment is quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due to conversations, unscheduled maintenance repairs to the building or its interior offices, or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on the company/department needs, project requirements, or customer demands.

If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at or

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.

NO AGENCIES PLEASE