- Provide friendly, hospitable service to Silverspot guests.
- Welcome each guest personally after they are settled in their seats for 30 seconds.
- Communicate with guests using clear and enthusiastic words, tone, and body language. Offer assistance proactively.
- Be attentive to guest signals and acknowledge them promptly.
- Sell food and beverage.
- Present the menu to guests, answer questions, and provide recommendations.
- Inform guests about Spot Rewards and encourage enrollment.
- Clarify menu items, including preparation, presentation, and pricing.
- Be ready to describe dishes, wines, cocktails, and offer suggestions.
- Take guest orders and assist in delivering items.
- Record orders accurately, accept various payment methods, and give change.
- Verify guest IDs for alcohol purchases and ensure responsible alcohol service.
- Run food, drinks, and concession items to guests as necessary.
- Check on guest satisfaction and offer additional service when possible.
- Ensure cleanliness of the work area.
- Maintain a clean and organized workspace.
- Keep Theater podium stands tidy, restock glassware, and refill condiments.
- Assist in cleaning between movie showings and lounge areas.
- High School diploma or GED required.
- 6 months of Server/Bartender experience in a high-volume setting necessary.
- Attention to detail.
- Strong sales or suggestive selling skills.
- Friendly and warm demeanor.
- Effective communication skills.
- Thorough knowledge of menu items.
- Food Handler and/or ServSafe certification needed within 30 days of employment.
- Walking and standing up to 8 hours per shift.
- Ability to lift up to 35 lbs.
- Manual dexterity.
- Wearing slip-resistant shoes to prevent slips and falls.
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Server - Coconut Creek, United States - Silverspot Cinemas
Description
Silverspot Cinema offers competitive salary, great benefits, and growth opportunities for Team Members. The company culture focuses on developing and enhancing the team internally. Benefits include paid holidays, fun perks for all positions like free movie passes, popcorn, soda, and employee discounts. Full-time employees enjoy vacation, sick leave, health insurance, and additional supplemental benefits.
SERVER - GENERAL SUMMARY
The Server position calls for a friendly, outgoing individual with great communication skills. Servers should have excellent knowledge of Silverspot's menus to effectively sell food and beverages and address guest inquiries. Their primary focus is to provide exceptional guest service, ensuring accurate and successful order delivery.
SERVER - ESSENTIAL DUTIES AND RESPONSIBILITIES
SERVER - EDUCATION AND/OR EXPERIENCE
SERVER - CERTIFICATES, LICENSES, REGISTRATIONS
SERVER - PHYSICAL DEMANDS
Silverspot Cinema is an equal opportunity employer. Qualified candidates are considered without regard to race, color, religion, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The company also participates in E-Verify.
