patient service representative pt access - Flemington, NJ , USA, United States - Hunterdon Health

    Hunterdon Health
    Hunterdon Health Flemington, NJ , USA, United States

    1 month ago

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    Description

    Position Summary:

    Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.

    Primary Position Responsibilities:

    Interviews patients and/or their representative

    Obtains and documents patient's current demographic and financial information

    Verifies patient's insurance eligibility and coverage

    Obtains signatures and completes all required and necessary forms and consents

    Work Contact Group (Internal/External)

    Patients & Families, HMC Employees and Volunteers, Healthcare Providers, Visitors, Insurance Companies, Funeral Directors



    Required:


    High School Diploma or Equivalent

    Minimum Years of Experience


    Preferred:
    One year of medical office or customer service experience


    Knowledge, Skills and/or Abilities:

    Required:
    PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills


    Preferred:
    Medical terminology, Insurance knowledge, Medical Front Office experience.