patient service representative pt access - Flemington, NJ , USA, United States - Hunterdon Health

Description

Position Summary:

Conducts interviews to accurately identify patients and document current demographic and financial information. Starts the process to get the bill paid, while delivering exceptional customer service.

Primary Position Responsibilities:

Interviews patients and/or their representative

Obtains and documents patient's current demographic and financial information

Verifies patient's insurance eligibility and coverage

Obtains signatures and completes all required and necessary forms and consents

Work Contact Group (Internal/External)

Patients & Families, HMC Employees and Volunteers, Healthcare Providers, Visitors, Insurance Companies, Funeral Directors



Required:


High School Diploma or Equivalent

Minimum Years of Experience


Preferred:
One year of medical office or customer service experience


Knowledge, Skills and/or Abilities:

Required:
PC Skills, Excellent Customer service skills, Detailed oriented, Multi-tasking skills


Preferred:
Medical terminology, Insurance knowledge, Medical Front Office experience.