total joint navigator - Gulf Breeze, United States - ANDREWS INSTITUTE ASC LLC

Description

Job Description

Main Function

Under the direction of the Administrator the Total Joint Navigator is responsible and accountable for planning, organizing and monitoring operations of the Total Joint Replacement Program to achieve and improve patient through-put, outcomes, provisions of care and services. As the clinical experience liaison and consultant for orthopedic providers, caregivers and families this position is responsible for planning, coordination, integration, education and the ongoing evaluation of delivery of care to the specialty orthopedic population in need of total joint replacement across the ASC service area.

The Navigator is responsible for assuring delivery of integrated, orthopedic care from the initial contact with the patient, pre-operative, peri-operative and post-operative settings. The total Joint Navigator drives care coordination by actively providing consultative screening, evaluation and education of appropriate patients to direct and enhance access to ASC services and improve patient, family and physician satisfaction.

Duties and Responsibilities

1. Philosophy

1. Supports the facility's ideology, mission, goals, and objectives
2. Performs in accordance with the facility's policies and procedures
3. Follows the facility's standards for ethical business conduct
4. Conducts self as a positive role model and team member
5. Recognizes patients' rights and responsibilities and supports them in performance of job duties

2. General

a. Participates in facility committees, meetings, in-services, and activities

b. Punctual and comply with attendance guidelines

c. Gets along well with all employees and respects the rights of other employees

d. Demonstrates resourcefulness, independent thinking and seeks additional challenges and opportunities. Seeks to create new methods, techniques and processes.

3. Communication

1. Communicates effectively and professionally with vendors, physicians, coworkers, patients and visitors
2. Interacts with others in a positive, professional, respectful, and considerate manner

4. Financial practices

1. Uses facility resources appropriately and avoids wasteful practices
2. Reports wasteful practices
3. Analyzes work area and makes recommendations for potential cost-effective improvements

5. Compliance program

1. Assists in the implementation and maintenance of the organization's adopted compliance program
2. Performs according to established compliance policies and procedures

6. Performance-improvement program

1. Contributes to the progress and development of the organization's adopted performance-improvement program, policies, and procedures
2. Performs according to established performance-improvement policies and procedures

7. Safety/risk-management program

1. Adheres to safety policies and procedures in performing job duties and responsibilities
2. Reports observed or suspected safety violations, hazards, and policy/procedure noncompliance to the safety officer or other designated person
3. Complete annual education requirements

8. Professional competence

1. Participates in continuing education and other learning experiences
2. Shares knowledge gained in continuing education with staff
3. Maintains membership in relevant professional organizations
4. Seeks new learning experiences by accepting challenging opportunities and responsibilities
5. Welcomes suggestions and recommendations

9. Regulatory

a. Remains current on all applicable state and federal laws, rules, regulations, professional

standards and accreditation standards

b. Submits required reports on a timely basis

c. Develops, interprets and recommends implementation of policies, procedures, regulations, programs and recommended practices to ensure requirements are met.

10. Duties and Responsibilities

1. Responsible for the overall administration and operations of the Total Joint Program under the direction of the Director of Nursing
2. Ensures the timeline and key deliverables of the implementation plan are achieved
3. Works in collaboration with physicians and physician office personnel for marketing and outreach to conduct community education to increase awareness and grow market share.
4. Conducts pre-surgery education classes for patients and caregivers
5. Conducts face-to-face evaluation of patient and ensures patient meets admission criteria for ASC
6. Works closely with Anesthesia to ensure face-to-face evaluation takes place.
7. Coordinates all aspects of home care related to Home Health, DME and PT and ensures all meet DOS criteria
8. Works with Managers to ensure patient satisfaction and quality of care throughout patent experience
9. Accountable to maintain education materials to educate patient, caregivers, physicians, office staff and ASC staff to ensure optimal care of patient
10. Works closely with surgeons to ensure protocols are followed and educational materials are current
11. Works in conjunction with BHC Total Joint Program to ensure standardization as much as possible
12. Works with Clinical Managers to develop, define and evaluate competencies to ensure staff is knowledgeable and able to care for total joint patients throughout the patient experience.
13. Maintains a flexible schedule as necessary to meet patient needs
14. Participates in development, implementation and evaluation of Total Joint Program mission and goals
15. Serves as liaison and subject matter resource to physicians, staff, patients, families and professional organizations to ensure optimal patient care is provided
16. Works closely with QA Coordinator to develop data collection methods and processes for tracking and trending quality outcomes
17. Works as a mentor for professional practice and clinical team development related to total joint procedures
18. Demonstrates age appropriate care across lifespan with emphasis on adult needs
19. Participates in appropriate clinical meetings and committees to ensure continuum of care
20. Communicates professionally with patients, caregivers, surgeons, physicians, vendors and staff
21. Adheres to the Credo and Policies and Procedures of the ASC.
22. Performs other duties as assigned
23. Check and respond to emails in a timely and efficient manner
24. Works closely with Administrator to promote the facility

Qualifications

1. Bachelor's degree in related field required; Master's Degree preferred
2. Graduate of accredited school of nursing
3. Current Florida Registered Nurse License
4. Current BLS, ACLS
5. Advanced Certification preferred
6. Ability to generate reports and patient materials related to total joint program

Requirements

1. Strong knowledge of computers and MS Office programs
2. Minimum of 5 years in supervisory/management position
3. Previous experience in start-up of program (Dialysis, Home Health, etc.) a plus
4. Ability to generate reports and patient materials related to total joint program
5. Strong ethical and moral character references
6. Excellent Leadership skills