Account Manager - West Palm Beach, United States - Insight Global

Description

A client of Insight Global is hiring an Account Manager to perform outreach to build relationships with their unique customer base. This consultative role requires a strong ability to build trust, excellent communication skills, and a consistent, high-level work ethic. As an Account Manager, you will present multiple financing solutions designed to support creatives within the entertainment industry in attaining their financial goals, lead them through the process, and ensure they and their support teams have a positive experience.

• Develop and maintain meaningful customer relationships
• Provide an overview of our full suite of services; innovatively emphasize company features and benefits to appeal to the entertainment industry community
• Contact new and existing customers to discuss financing needs
• Review and present program options and obtain required documents from Creatives
• Act in an advisory role to Creatives regarding finance and royalty matters
• Cultivate a positive customer experience by working with music Creatives to ensure all deliverables are reviewed and addressed promptly
• Maintain a real-time project/deal pipeline and systematically follow-up on new leads
• Track and keep current all sales-related activities in the company CRM system

Must Have:

• 1-4 years of experience within a B2C customer facing inside sales role
• Proficient in Microsoft Office suites (Outlook, Excel, Word)
• A track record of being driven and achieving goals

Plusses:

• Salesforce CRM Experience