Jobs
>
Sens

    Stadium Representative - Las Vegas, United States - ASM Global

    ASM Global
    ASM Global Las Vegas, United States

    2 weeks ago

    Default job background
    Description
    ASM Global

    ASM Global is the world's leading venue management and services company.

    The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management.

    The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.

    From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.

    Allegiant Stadium


    Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders , Allegiant Stadium is an award-winning global events destination.

    A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, Illenium and BTS with more legendary concerts to come.

    The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam.

    The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community though numerous diversity, inclusion, and community outreach initiatives.

    Essential Functions


    Oversee an assigned location or area of the Stadium and respond to any situations such as ticket issues, ADA relocations, guest complaints, etc.

    Handle complaints, disturbances, or related problems with guests and staff when applicable. Respond to guest concerns in a respectful and calm manner.


    Greet and guide all guests in a welcoming, friendly manner & thank all guests for coming upon ingress and egress.

    Answer guest questions with regard to location of a particular section, concession stands, restrooms. Help assist guests with mobile ticketing.

    Ensure the public safety concerns for both internally and externally. Understand the Stadium layout and policies and procedures.


    Respond to guest concerns in a respectful and calm manner and appropriately escalate issues to the Guest Experience Manager or Event Lead as needed.

    Document any challenges or issues that arise during the event. Communicate guest and management issues/concerns into the incident management system.


    Assist with Stadium set-up procedures; including checking assigned areas, checking elevators, delivering documents and equipment such as radios, tablets, 24/7 devices, etc.

    Assist management in executing emergency procedures if necessary, work closely with the Guest Experience Management as needed.


    Manage lost & found program on event day, including logging found items in our electronic system and assisting with recovery of items.

    Other duties may be assigned to this position during certain events.

    Required Qualifications

    A minimum education level of:
    High School Diploma or its equivalency

    1-2 years of in person customer service experience.

    Excellent interpersonal and communication skills.

    Strong in-person customer services experience.

    Ability to make quick, complex, proactive decisions under pressure with little or no supervision.

    Ability to exercise sound business judgment generating effective solutions quickly and/or raising issues to management as necessary.

    Ability to work in a fast-paced environment.

    Motivated self-starter with a proactive attitude.

    Must be able to work outdoors in various weather conditions.

    Must be able to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet and concrete.

    Ability to stand for long periods of time.

    Ability to operate a tablet or a laptop efficiently.

    Must be able to work in a team environment interacting with multiple departments.

    Available to work non-traditional hours (nights, weekends, and holidays).


    Preferred Qualifications (if applicable):
    Experience in a supervisory role preferred.

    Prior facility event experience preferred.


    ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship.

    ASM Global may require an employee to perform duties outside his/her normal description.

    Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.


    ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

    We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

    We thank all applicants for their interest, however, only those selected for an interview will be contacted.


    Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

    Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.

    They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.



  • AEG Las Vegas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · * In order to be considered for this role, after clicking "apply now" above and being redirected, you must fu ...


  • AEG MANAGEMENT LAS VEGAS LLC Las Vegas, United States

    ASM Global · ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a port ...


  • Raiders Football Club LLC Las Vegas, United States

    Position Overview: · Allegiant Stadium and the Las Vegas Raiders are hiring Corporate Partnerships Activation Representatives. · As a Corporate Partnerships Activation Representative, you will assist the partnerships staff in various roles on home game days to help promote and ...


  • Raiders Football Club LLC Las Vegas, United States

    Position Overview: · Allegiant Stadium and the Las Vegas Raiders are hiring Corporate Partnerships Activation Representatives. · As a Corporate Partnerships Activation Representative, you will assist the partnerships staff in various roles on home game days to help promote and ...

  • ASM Global

    General Manager

    3 days ago


    ASM Global Las Vegas, United States

    REPORTS TO: Regional Manager/Regional Vice President · Summary · As the worlds leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the wor ...


  • Lifting Gear Hire Las Vegas, United States

    Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. In this role, you ...

  • White Cap Supply Holdings, LLC

    Account Manager

    6 days ago


    White Cap Supply Holdings, LLC Las Vegas, United States

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...

  • Whitecap

    Account Manager

    2 days ago


    Whitecap Las Vegas, United States

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. · The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ...

  • Tutor Perini Corporation

    Project Engineer

    1 week ago


    Tutor Perini Corporation Las Vegas, United States

    **Project Engineer** · Office or Project Location **Las Vegas, NV** · Company **Tutor Perini Building Corp.** · Job Code **1872** · Tutor Perini Building Corp. is seeking a **Project Engineer** to join our office in Las Vegas, NV · **About Tutor Perini Building Corp.** · **_Tutor ...


  • Clear Secure Inc. Las Vegas, United States

    Reporting to the Senior Director, Member Experience, the Director of Member Care will be the ultimate advocate for our members, representing the voice of the customer throughout the organization. This position is based in our New York Corporate office and will be responsible for ...

  • AEG

    Sales Coordinator

    2 weeks ago


    AEG Las Vegas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.ASM GlobalASM Global is the world's leading venue management and services company. The company was formed by the ...

  • AEG

    Sales Coordinator

    2 weeks ago


    AEG Las Vegas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · ASM Global · ASM Global is the world's leading venue management and services company. The company was formed ...

  • ASM Global

    Sales Coordinator

    3 weeks ago


    ASM Global Las Vegas, United States

    ASM Global ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfo ...

  • AEG

    Safety Representative

    2 weeks ago


    AEG Las Vegas, United States

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. · ASM Global · ASM Global is the world's leading venue management and services company. The company was forme ...

  • ASM Global

    General Manager

    6 days ago


    ASM Global Las Vegas, United States

    POSITION: General Manager · DEPARTMENT: Administration · REPORTS TO: Regional Manager/Regional Vice President · FLSA STATUS: Salaried Exempt · Summary · As the world's leading venue management company and producer of live event experiences, ASM Global is the preeminent mana ...

  • White Cap Supply Holdings, LLC

    Account Manager

    5 days ago


    White Cap Supply Holdings, LLC Las Vegas, United States

    A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, ful ...


  • Lifting Gear Hire Las Vegas, United States

    : Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. · In this role ...


  • Lifting Gear Hire Las Vegas, United States

    Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. · In this role, ...


  • Lifting Gear Hire Las Vegas, United States

    Job Type · Full-time · Description · Founded in 1990, LGH stands at the forefront of the hoisting and rigging equipment rental industry, providing rental equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sport ...


  • Tutor Perini Building Corp Las Vegas, United States

    Tutor Perini Building Corp. is seeking a · General Superintendent · to join our office in Las Vegas, Nevada. · About Tutor Perini Building Corp. · Tutor Perini Building Corp is where great gets built. · It is where forethought meets follow-through. It is where clients with t ...