- Travel to and perform all levels of repair on-site at various Climate Control locations.
- Understand major repair needs for all aspects of equipment
- Clean, repair, order and install all necessary parts to ensure these standards are met
- Ensure decals are replaced and equipment is cleaned, then detailed
- Train onsite service techs to diagnose and repair equipment to maintain quality, as well as regular check-ins and preventative maintenance
- Provide insight to repair and warehouse areas to technicians
- Operate company vehicle safely and maintain a valid driver's license and excellent driving record free from points
- Keep records and maintain company vehicle. This includes washing, oil-changes and general safety inspection. Any defect or variation from normal performance should be reported to the supervisor
- Maintain and track company tools and supplies (broken tools should be brought to supervisor for replacement)
- Provide own tools as outlined.
- Communicate professionally with customers, service techs, managers, and sales engineer
- Complete appropriate paperwork for repairs
- Work with service technicians to keep appropriate records and paperwork
- Keeps track of serial numbers
- Implement proper and safe procedures
- Demonstrate a professional and courteous demeanor to customers and PC team
- Demonstrate effective written and verbal communication
- Take accurate phone messages and have a clear, professional manner when speaking with customers
- Communicates effectively with staff
- Is on call for emergency service and is available if such emergencies arise
- Successfully troubleshoots and completely understands the operation, function, specifications, capabilities and controls of any piece of rental equipment
- Understand advanced electrical motors and controls and their operations
- Valid driver's license free from points required
- 5 plus years of HVAC repair experience required
- Some after-hours and weekend work will be required during peak times
- Must be able to travel 75% of the time, both locally and nationally
- Basic math skills
- Must be at least 21 years of age in order to operate commercial vehicles
- HVAC certification is required
- EPA certification required
- Experience in full break down and repair of all types of heating, cooling, and remediation equipment, including major repairs
- Deep diagnostic expertise to diagnose equipment needs to meet standards in areas such as safety, mechanical and quality appearance/cosmetic
- Troubleshooting and repair skills in mechanical, fuel, and electrical systems
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Field Technician - Salem, VA, United States - Sunbelt Rentals, Inc.
Description
Join Our Team
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities
Job Description Summary
Position Objective:
The Field Technician will coordinate with the leadership team to provide an exemplary level of equipment service to our customers, demonstrate skills and performance in the use, operation, set up and repair of all company equipment. This position is a highly skilled technician and requires the individual to demonstrate a very high level of professionalism through positive communication and appearance. The main goal of this position is to restore equipment to a "like new" status in three core functions – Safety, Mechanical and Quality Appearance.
Position Responsibilities:
Requirements:
Education & Experience:
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.
Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt's plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).
Gear up for an exciting career
Sunbelt Rentals supports service members. Veterans encouraged to apply.
If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.