- Act as the first point of contact for all inquiries received by telephone or the case management system from Employees, Supervisors, and HR colleagues in relation to HR or Payroll Policies and Processes
- Perform all jobevent HR transactional and data entry changes (excluding HR Staff) for Hires (including I9 process and New Hire Benefit Enrollment), Position Changes, Pay Changes, Terminations, and Retirements
- Provide guidance and support in relation to Benefit and Retirement questions, assist with enrollment, and ensure that all appropriate paperwork and information is received. Support employees with password resets, walking through provider tools and help with technical issues
- Maintain employeerelated data where Employee Self Service provision is unavailable
- Provide support and educate employees on the use of systems such as Employee Self Service, Emp Center, EZ Labor, or thirdparty resources including Equifax (i.e. navigation, functional assistance)
- Maintain effective and accurate information received into the HR SSC via case management/call tracking system
- Manage and maintain employee files, electronic and physical hard copy formats
- Participate in HR SSC projects or support other HR colleagues as required
- Provide exceptional customer service to employees from a diverse organization who are seeking additional information relevant to HR Services, or redirecting as appropriate
- Achieve a good understanding of HR policies and procedures to make administrative and procedural recommendations and exercise judgment on sensitive issues in alignment with corporate policy/regulations
- Support the ongoing development and continuous improvement initiatives within the HR Shared Service Center by participating in activities such as the review and update of process documentation and team ways of working
- Safeguard employee privacy where appropriate, including confidentiality and protection of sensitive information
- Diploma, associate degree, or equivalent
- 23 years of HR Administrative experience
- Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
- Strong customer service orientation
- Ability to troubleshoot and respond to employee inquiries by telephone or email
- Strong attention to detail and ability to maintain accuracy in a fastpaced environment
- Proficient in Microsoft Office
- Experience working in a multicultural HR Shared Service Center
- SAP or SuccessFactors HR Master Data Experience
- SharePoint knowledge or HR Intranet understanding
- Experience with Canadian and/or US HR data, business rules, and legislative requirements
- Understanding of State/Province pay regulations
- Experience utilizing Case Resolution/Tracking Systems
- Demonstrated selfmotivation, analytical, problemsolving skills, and initiative to achieve desired outcomes
- Excellent interpersonal and communication skills; comfortable working with multiple functions and in a multitasking, deadlineoriented, team environment
- Solutionoriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers, and team members
- Ability to work as part of a fastpaced, deadlineorientated team within an openplan corporate office environment
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HR Admin - Loveland, United States - ManpowerGroup
Description
Manpower is partnering with an Agricultural company in Loveland, CO to find an experienced HR Admin.This is a contract position set to last between 4-7 months. This will be in the office, so candidates must be willing to commute.
The pay rate is set between $23-$26 based on experience.
What you will do:
What you will bring:
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment.
It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
