Sales Executive - Linthicum Heights, United States - Peak Technologies

Description

Sales Representative - Media SalesRemote in West, Midwest, or Southwest. Salary + Commission
JOB SUMMARY & SCOPE:

Responsible for building strategic, long-term relationships with key customer decision makers, original equipment manufacturer (OEM) partners, ISV Partners, and other regional business partners to ensure Peak provides complete business solutions. Manage and exceed sales and margin goals as well as budget expectations. Prospect new business and obtain new customers by positioning Peak's products and full solution offerings through conducting face-to-face presentations, sales meetings and negotiating complex sales.
TOP KEY ACCOUNTABILITIES:

• Responsible for meeting established annual targets or goals.
• Develop and execute effective sales programs that will retain and develop a current book of business as well as attract additional accounts.
• Forecast long range product sales, inventory levels and product needs, and communicate related information regularly to management.
• Ensure long-term customer retention and relationships by researching and developing existing customers, as well as new leads.
• Build and maintain strategic long-term business relationships at all levels.
• Accountable for a defined territory and/or primarily (but not exclusively) Tier 1 accounts (Enterprise Level) through relationships with ISV's, OEMs as well as prospecting for new customers and closing new business.
• Conduct heavy outbound business-to-business solution based face-to-face outside sales with customers, as well as telephone sales.
• Visit customer sites to gain a better understanding of the customer's business, needs, and environment.
• Coordinate, develop and conduct presentations and meetings to market One Peak offerings.
• Use existing customer and new lead information to develop and increase the sales of Peak products and services. This should be accomplished by utilizing the Peak's contact management database and by developing new leads.
• Work individually and as a team, to meet/excess individual and/or team sales targets and goals.
• Track opportunities through closing and obtaining approval on final sales contracts.
• Develop open and on-going communication to ensure that opportunities are not missed, and problems are addressed and resolved promptly.
• Develop and nurture OEM and ISV relationships in a territory to remain the one point of contact for the OEM sales rep(s) per territory.
• Mentoring and Leadership- on request provide mentoring and training to junior salespeople.
• Ensure products/services are delivered on time.
• Monitor inventory levels to avoid product shortages.
• Engage customers in forward-looking projects and equipment lifecycle management.
• Resolve all customer requests, complaints and issues.
• Must attain favorable customer satisfaction results.
• Responsible for maintaining effective working relationships, communication, and coordination with all co-workers, and management.
• Obtain a valid driver's license and access to a vehicle is required in order to travel to customer sites and home offices.

EDUCATION + EXPERIENCE + KEY TRAITS:

• 2-yr or 4-yr college degree in business, marketing or related experience (Direct sales and account management experience may substitute for education preferences).
• Must have at least three (3) years successful regional sales/account management experience in service or product sales.
• Prior experience selling a technology product to an industrial or supply chain IT and/or operations customer segments.
• Experience in the AIDC industry highly preferred.
• Previous sales experience meeting face-to-face, either with current or prospective customers.
• Demonstrated ability to develop, cultivate, and manage long-term, large, and complex customer relationships, and the proven ability to negotiate complex customer contracts.
• Knowledge of outside sales strategies and techniques.
• Experience working within ERP and CRM applications.
• Ability to present to regional partners to help drive the company's solutions.
• Problem solver, assertive team player, results-oriented, cares about others, and has the ability to network and be creative.
• Maintain a valid driver's license and access to a vehicle.

TYPICAL PERFORMANCE TARGETS:

• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost. Be a customer advocate, voice client concerns and help develop solutions to resolve and strengthen relationship. Report new innovations/services to technical or management staff.

LANGUAGE SKILLS:

• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

MATHEMATICAL SKILLS:

• Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

COMPUTER SKILLS:

• To perform this job successfully, an individual should have knowledge of Excel Spreadsheet software, Word Processing, and PowerPoint presentation software.
• CRM skills required.

SUPERVISION:

• May have Mentoring or indirect supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

DECISION MAKING + REASONING:

• Able to take accountability and responsibility for business target delivery and decision making.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Price solutions in accordance with corporate profitability guidelines.

About Peak Technologies:

Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.