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    Service Technician - Denver, United States - Beacon Communications LLC / Comtel Systems Tech Inc.

    Beacon Communications LLC / Comtel Systems Tech Inc.
    Beacon Communications LLC / Comtel Systems Tech Inc. Denver, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Title:

    Security Technician

    Date:

    4/10/2024

    Reports to:

    Project Manager

    FLSA Classification:

    Non-Exempt

    Department:

    Operations

    Pay Range:

    $25 -$33 per hour

    Benefits:

    Paid time off, holiday pay, medical, dental and vision insurance, HSA, FSA, EAP, short term and long-term disability, voluntary life and accident insurance, and 401k. Benefit premiums are a combination of employer and employee paid.

    Where to apply:

    , , , Beacon / Comtel Human Resources Dept.

    Location:

    Littleton, Colorado

    Job Purpose:

    The Service Technician provides skilled/certified service and repairs for our systems on verticals including healthcare, education, security, and other technologies. The Service Technician position demonstrates a thorough competency in field installation techniques, and a thorough understanding of company standards and methodology. This position will represent Beacon in a professional manor in front of our customers.

    Duties and Responsibilities:

    • Troubleshooting low voltage systems to determine problems and correcting/debugging.
    • Participate in small service projects, service agreement fulfillment and quality control to facilitate the turnover from projects to service.
    • Demonstrate ability to accomplish assigned tasks on schedule.
    • Demonstrate basic installation methodology in wire pull, device installation, wire pathing, and other tasks as they are assigned.
    • Expected to be part of the on-call rotation.
    • Demonstrate a thorough understanding of systems upon which factory certification is achieved.
    • Demonstrate thorough understanding of procedures and guidelines.
    • Great communication with customers and represents Beacon in a professional way.
    • Provide daily reports to Service Coordinator on work completed and issues related to project completion.
    • Completing required paperwork in a timely manner so the Service Department can invoice customers correctly and promptly.
    • Promote Beacon services and products to customers.
    • Specialty tools will be provided to service technicians on an "as needed" basis. Basic hand tools will be required for qualified candidate to provide. Installer will be responsible for providing reasonable care in protecting and maintaining tools.

    Other Duties:

    This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

    Required Skills & Abilities:

    Knowledge:

    a. Basic knowledge and understanding of low-voltage related installation considerations and techniques.

    b. Factory certification on a Beacon Communications' offered system must be desired for continued advancement.

    c. Basic understanding of OSHA guidelines as well as the NEC and TIA/EIA standards.

    Skills and Abilities

    d. Experience in installation related to low-voltage technologies.

    e. Ability to read blueprints and construction drawings.

    f. Ability to communicate effectively with multiple types of end-user customers

    g. Strong "team player."

    Education, License and Experience:

    Education:

    • High School Diploma or approved equivalent.

    Experience:

    • • Technical Training:
      • o Certification in Rauland Borg Products and installations highly desired. Specifically, R4000, RIV, R5000, R5, ICS, and TCU.
      • o Security background is preferred. Certifications in one or more of the following is desired: Open Options, Hirsch, 3xLogic, Video Insight, and Bosch.
    • Three years minimum experience in Low-voltage installation.
    • Holds an OSHA 10 or higher certification as well as thorough knowledge of guidelines covering the NEC and TIA/EIA standards.

    Physical Requirements:

    1. Ability to communicate providing verbal feedback in a professional manner.

    1. Requires sitting, prolonged standing, walking, handling, gripping, pushing, pulling, and reaching over head with force. Also requires stooping, crouching, crawling on knees and working along floors/sub floors.

    2. Ability to physically transport ladders up to 12 feet in height and lift ladders on and off vehicle roof racks. Must be willing and able to climb and stand on ladders and scaffolding.

    3. Frequently lifts and carries items weighing up to 50 pounds, sometimes overhead.

    4. Ability to use power actuated hand tools, i.e., hammers, drills, saws.

    5. Ability to see a full spectrum of color for correct wire identification.

    6. Maintain a clear background check in order to satisfy customer jobsite badging requirements.

    7. Willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.

    8. Maintain a clear drug and alcohol screening protocol.

    9. Maintain a valid Drivers' License

    10. Ability to navigate all types of construction sites.

    11. Consistent, dependable and timely attendance per schedule.

    Travel Requirements:

    · 20-50% travel as needed.

    Company DescriptionFor over 25 years, Beacon has actively shaped the ever-growing industry of critical communications. We provide innovative and intuitive technology solutions for a wide range of industries and purposes, from audio/visual and security systems to fully comprehensive IT and operational solutions.

    Comtel System Technology Inc. our California division located in heart of Silicon Valley. Comtel has been serving the Northern California area for over 30 years. Comtel specializes in advanced systems for: Hospital and Healthcare Facilities, Educational Complexes, as well as Industrial and Commercial Facilities.

    Our team is dedicated to providing the highest quality solutions, most knowledgeable professionals and comprehensive warranties in the industry. Accurate, reliable communication systems are essential for saving and improving lives. Our goal is to keep organizations connected, resulting in increased safety, reduced operation costs, improved profitability, improved customer loyalty and overall satisfaction.

    We proudly serve healthcare, education, commercial and government organizations in Colorado, California, Minnesota, Wisconsin, Montana, Wyoming, New Mexico, Nebraska, South Dakota, and North Dakota. And we're rapidly expanding to serve more states across the United States.

    Company Description

    For over 25 years, Beacon has actively shaped the ever-growing industry of critical communications. We provide innovative and intuitive technology solutions for a wide range of industries and purposes, from audio/visual and security systems to fully comprehensive IT and operational solutions.\r
    \r
    Comtel System Technology Inc. our California division located in heart of Silicon Valley. Comtel has been serving the Northern California area for over 30 years. Comtel specializes in advanced systems for: Hospital and Healthcare Facilities, Educational Complexes, as well as Industrial and Commercial Facilities.\r
    \r
    Our team is dedicated to providing the highest quality solutions, most knowledgeable professionals and comprehensive warranties in the industry. Accurate, reliable communication systems are essential for saving and improving lives. Our goal is to keep organizations connected, resulting in increased safety, reduced operation costs, improved profitability, improved customer loyalty and overall satisfaction.\r
    \r
    We proudly serve healthcare, education, commercial and government organizations in Colorado, California, Minnesota, Wisconsin, Montana, Wyoming, New Mexico, Nebraska, South Dakota, and North Dakota. And we're rapidly expanding to serve more states across the United States.
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