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- Partners with the Reception Supervisor to manage staff and maintain quality customer service at the clinics.
- Oversight of clinical needs that relate to MA's, X-rays, injections, forms processing, and related authorizations.
- In collaboration with the Practice Administrator, Human Resources, and the Physician as appropriate: recruit, hire, train, develop, coach, counsel, and discipline employees to maintain optimum levels of service to our patients.
- Monitor the flow of patients to maximize efficiency and reduce wait times.
- Coach medical assistants in procedures, clinic standards, compliance, and protocols.
- Coordinates coverage for medical assistants' staffing needs. Maintains staff coverage calendar(s) and approves timecards.
- Foster teamwork among staff for optimal performance. Encourage positive team attitude and support staff development.
- Organize monthly team meetings to ensure effective communication and feedback.
- Other duties as assigned.
- Customer (patient) centered individual.
- Ability to act as a representative of practice at all times.
- Demonstrated ability to manage multiple priorities.
- Ability to effectively present information and respond to questions from administrative and clinical staff, groups of managers, patients, and physicians.
- Knowledge of required medical coding and how it affects reimbursement from third-party payers.
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Practice Supervisor, LVN - Edinburg, United States - Alpine Physician Partners
Description
We're committed to bringing passion and customer focus to the business.
Job Description:
OVERVIEW OF POSITION:
The Practice Supervisor has direct oversight of personnel in the areas of clinical staff such as, but not limited to, medical assistants, lab technicians, schedulers, and x-ray techs.
ESSENTIAL FUNCTIONS
Preferred Qualifications:
•LVN with three years of clinical experience
•One year of supervisory experience.
•Graduated from an accredited school of nursing with an LVN/LPN State Licensure.
Minimum Qualifications:
•Certified Medical Assistant with five years of clinical experience
•One year of supervisory experience.
KNOWLEDGE, SKILLS and ABILITIES:
