IT Technician III - Kingstree, United States - State of South Carolina

Description

Salary: Depends on Qualifications


Location : Williamsburg County, SC


Job Type: FTE - Full-Time


Job Number:


Agency: Williamsburg Technical College


Division: Business Affairs


Opening Date: 02/14/2024


Class Code:
: AM72


Position Number:
:


Normal Work Schedule:
: Other


Normal Work Schedule (Other):: Minimum of 37.5 work hours per week. Requires flexible work schedule.


Pay Band: Band 6


Hiring Range - Min: $45,530.00


Hiring Range - Max: $64,885.00


Opening Date: 02/14/2024


EEO Statement: Equal Opportunity Employer


Agency Specific Application Procedures:
: Qualified applicants meeting minimum requirements must apply online at Please complete the state application to include current and previous work history and education sections of the state application. A resume must also be included, but will not substitute for the completed state application. Copies of certifications and transcripts must also be included to be considered. To claim Veterans Preference, all eligible persons must select their veteran' status on the application and submit DD Form 214, Certificate of Release or Discharge from Active Duty, upon request and prior to an interview. Those persons claiming veteran status without accompanying documentation (DD Form 214) shall not receive preference. "Veteran" means a person who served in any branch of the United States Armed Forces on active duty, for reasons other than training, and was discharged under honorable conditions. Williamsburg Technical College, 601 MLK Jr. Ave. Kingstree, SC 29556 EOE/AA Position will remain open until filled.


Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities

Limited supervision of the IT Manager, serves as a web developer with networking skills, and basic security knowledge to keep the website secure and free from malware.

Performs designing, programming, and securing the website development based on the needs of the college.

• Responsible for the operations of the website development, maintenance, and security as requested by the IT manager. Responsible for the installation, testing, and support of necessary hardware and software to develop the website. Identify customer support needs as requested via email, phone, or walk-ins ensuring resolution to issues. Performs server updates to ensure website sustainability.
• Maintains protection against current threats as it relates to cyber-attacks by updating barracuda hardware with patches and mitigates College's exposure to such threats.
• Assist with developing, revising, and implementing Systems Security Policies and Website Security Maintenance to ensure best security practices are implemented. Assists with new network infrastructure upgrades and removal of old network systems. Maintains secondary inventory assets for IT related equipment locations and assigned to faculty and staff.

4.

Responsible for good connectivity to the server that supplies the needs for student activities such as online classes, registration, and e-mail.

• Provides college-wide support of smart technology as well as computer laptops used by students to connect to and use the website. Reporting problems with e-mail connectivity, and ability to get into D2L and BrightSpace back to other IT personnel so they may assist students with their needs. Responsible for the computer lab operations and devices to ensure coverage during lab hours. Supervisory duties of part time/college work study personnel.
• Responsible for the operations of the IT Service Desk to identify customer support needs as requested. Performs TIER 1 and TIER II related help desk inquiries as requested by IT Manager and documents solutions

Minimum and Additional Requirements

A Bachelor's degree in information technology systems, computer science, or related field and experience in information technology systems or related area.

Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

Preferred Qualifications
Knowledge of Colleague, or ERP systems. Communications skills, the ability to work with various areas of the college.

Must be self-motivated, have exceptional organizational skills, time management skills, and be able to manage multiple priorities while exercising sound judgement.

Additional Comments

Williamsburg Technical College is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), national origin, age (40 or older), disability, or genetic information.

For inquiries regarding the non-discrimination policies, or if an accommodation is needed to participate in the application process, please contact, Sydney Roberts, Human Resources Manager, at


Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave.

Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits.

Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans.

Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.