Business Analyst - Madison, United States - Novalink Solutions LLC

Description

Essential duties include:
reviewing, analyzing, and evaluating business systems and user needs;
formulating systems to align with business strategies; business process reengineering and identification
of new applications of technology to business problems to make business more efficient and effective;
business process mapping; preparing solution options, risk identification, financial analysis;
development of requests for proposals; performing testing, validation, and quality assurance of DFI's
information technology; maintaining a high degree of professionalism including during interactions with
executive leadership; creating and implementing IT policies, procedures, standards and guidelines.
The incumbent is expected to be familiar with a wide variety of IT concepts, practices, and technologies.
This position may lead and direct the work of others. This position is headquartered at the Hill Farms
State Office building in Madison, WI.
Lead and participate in teams representing the business needs to technical staff and technology
system capabilities to business staff.
Facilitate discussions among all appropriate technical and business staff to clarify business rules,
define system output, facilitate the design of business and technology system processes, and
negotiate project timeline changes.
Analyze and document business rules, business and technical requirements, and system
operations and procedures.
Review existing and proposed rules, policies, and procedures for impact on current and
proposed business processes. When necessary, adjust proposed processes or propose rule,
policy or procedure changes to maintain compliance with all applicable constraints.
Coordinate department business program specialist and technical staff efforts to clarify, revise,
develop, and implement process descriptions and functional programming specifications.
Create documentation of process and system development changes, and assist business and
technical staff to draft new procedures and publications.
Track system problems and their resolution using DFI's help desk ticketing system, bug-tracking
system and other IT request systems. Investigate and analyze system problems and design
solutions.
Coordination, planning and execution of efforts around Quality Assurance of business systems
and processes, reliability testing for the agency's products and/or development processes.
Develop and execute test cases, scripts, plans and procedures. Record test progress and results.
Follow software development life cycle methodologies and practices around system testing and
quality assurance processes.

Develop software-testing plans and conduct software tests from components to entire systems.
Identify and analyze issues, bugs, defects, and other problems, particularly when problems recur
in multiple products; recommend and facilitate solutions to these issues.
Document user-acceptance test criteria and conduct user/system acceptance testing.
Provide thorough feedback to business and technical staff regarding needed enhancements.
Analyze business data integrity throughout the project.
Top Required skills (7 or more years of experience):
Advanced knowledge of business analysis: business process documentation, business process
design, requirements gathering, functional design.
Advanced knowledge of quality assurance and software testing methodologies.
Knowledge of project management principles, methods, and practices.
Effective and professional communication and interpersonal skills when dealing with a variety of
customers including executives.
Highly self-motivated with the ability to effectively prioritize and execute tasks with strong
attention to detail.

Top 2-3 Nice to Have skills:
ITIL 4 Foundation certification or similar
CompTIA A+ certification of similar
PMP certification or similar

Requirements

Top Required skills (7 or more years of experience):

• Advanced knowledge of business analysis: business process documentation, business process design, requirements gathering, functional design.
• Advanced knowledge of quality assurance and software testing methodologies.
• Knowledge of project management principles, methods, and practices.
• Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives.
• Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail.

Top Nice to Have skills:

• ITIL 4 Foundation certification or similar
• CompTIA A+ certification of similar
• PMP certification or similar