Bilingual Customer Service Representative - Doral, United States - RemX

Description

Job Description

RemX is proud to represent Nationwide organization in Doral, seeking for a Bilingual Customer Service Representative to be part of their small Customer Service team.

Bilingual Customer Service Representative Responsibilities:

• Bilingual Customer Service Representative will work directly with customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required.
• This position performs extensive data entry into their internal system.
• Performs duties in accordance with specific instructions and established work methods
• Enters orders via 10 key into internal system
• Resolves routine questions and problems via phone, email, and occasionally in person
• Assists the needs of the customer
• Performs other tasks as required

Bilingual Customer Service Representative Requirements:

• Skill in resolving routine questions and problems
• Experience with Microsoft Office Suite, especially Outlook
• Skill in data entry (10 key)
• Ability to follow directions, take notes, and self-start
• Ability to work under direct supervision
• Ability to multi-task, while staying organized
• Ability to speak, read and write in English/Spanish, this person must be bilingual.

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We offer Full Benefits Medical, Dental, Vision.
Referral bonus
Free online Career Focused Courses