- None
- Investigate problems and develop disposition and corrective actions for recurring discrepancies.
- Develop and implement program quality plans, programs, and procedures using statisticalquality control statistics, lean manufacturing concepts, and Lean-Six Sigma tools and analyses.
- Facilitate and lead effective 8D investigations by coordinating cross-functional problem-solvingteams.
- Train plant staff on quality procedures.
- Perform routing go-and-see, FPLP approval, and layered process audits.
- Update work instructions and critical documentation such as PFMEAs, control plans, and EDockets as necessary.
- Perform material testing and diagnosis/recommendations for purchased products exhibitingeither poor quality or poor performing characteristics.
- Provide customer requested documentation of claim details.
- Follow established process for handling customer deductions forwarded by accounts receivable.
- Serve as neutral party between customer and organization in claim investigation.
- Other duties, as assigned
- Demonstrated experience in developing and/or updating control plans and FMEA's.
- Experience with researching and issuing corrective actions.
- Strong written, verbal and telephone communication skills.
- Strong customer service skills
- Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, andfunction specific software.
- Strong attention to detail & organizational skills.
- Strong technical aptitude.
- Bachelor's degree in engineering or relevant work experience
- 2 or more years technical experience needed, automotive a plus.
- Lean/ Six Sigma green belt or higher a plus
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Quality Engineer - Strongsville, United States - International Staff Consulting
Description
Job Title:
Quality Engineer
Job Summary:
The quality engineer is responsible for investigating and troubleshooting product and process relatedissues while acting as a liaison between us and its external customers
Supervisory Responsibilities:
Duties/Responsibilities:
Required Skills/Abilities:
ASQ CQE/CQM a plusPhysical Requirements:
Must be able to work on your feet on the plant floor for extended periodsProlonged periods of sitting at a desk and working on a computer.
Must be able to perform minor heavy lifting