Jobs
>
Canton

    Customer Care Center Specialist - Canton, United States - Community Bank

    Community Bank
    Community Bank Canton, United States

    3 weeks ago

    Default job background
    Description


    A Customer Care Specialist is responsible to answer incoming bank calls and forward or assist callers accordingly while adhering to customer service standards and department policy.

    This position will also provide technical support and assistance to customers and branches for all Customer Care Center products and services as well as general customer assistance with basic deposit and loan questions.


    Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion.

    Provide assistance and technical support to customer s, via the help desk, maintaining professionalism and exemplary customer service skills. Answer other general customer questions relative to bank products and services. Follow Electronic Banking procedures to complete Regulation E claims and inquiries. Close cards and reorder when appropriate. Work with Fraud Analysts as necessary. Assist customers with Quicken/QuickBooks. Enter information and detail from each call in Synapsys.

    May be asked to complete branch requested maintenance, answer customer email inquiries, respond to customer research requests, retrieve and respond to voice mail, assist with department account reconcilement, eStatement review and release and other clerical duties.

    As an integral member of the Customer Care Center, this position is also responsible to provide assistance wherever necessary to help the Customer Care Center and the Bank in achieving their annual goals.

    Qualifications Bi-Lingual in Spanish a plus Call Center or customer service and banking experience preferred. Working knowledge of CBNA products/services preferred. Two (2) year degree in Business or Finance with emphasis on communications or equivalent related experience. Proficient PC Skills including typing. Proven experience with e-mail software and the Internet. Excellent oral and written communication skills. Proficient in letter-writing using business letter skills. Bi-lingual a plus
  • Community Bank System

    Customer Care Center Specialist

    3 weeks ago

    Community Bank System Canton, United States

    Overview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...

  • This Way LLC

    Customer Care Center Specialist

    6 days ago

    This Way LLC Canton, United States Permanent

    Our partner is seeking a Customer Care Center Specialist for a position located in Canton, NY. The role focuses on delivering high-quality financial services and products with personalized customer care. The selected candidate will enjoy competitive compensation, benefits, and op ...

  • Community Bank System

    Customer Care Center Specialist

    3 weeks ago

    Community Bank System Canton, United States

    OverviewAt Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Nor ...

  • Cerebral Palsy Association of the North Country

    WIC Health Specialist

    2 weeks ago

    Cerebral Palsy Association of the North Country Canton, United States

    WIC Health Specialist · Canton, NY ) - Women, Infants, and Children Program (WIC) · Job Type · Full-time · Description · *** Up to $1,500 sign-on bonus for qualified new hires ***(Paid out incrementally at 6 months and one year of employment) · Title:WIC CPA or WIC Qualified Nut ...

  • JobsRUs

    Customer Care Specialist

    3 weeks ago

    JobsRUs Canton, United States

    is a service-oriented staffing/recruiting company dedicated to working closely with our clients · We currently seeking candidates for the Customer Care Specialist position in Canton, NY · 40 hours per week, Monday-Friday 8am-5pm, every third week 9am-6pm with optional overtime ( ...

  • Cerebral Palsy Association of the North Country

    WIC Health Specialist

    3 weeks ago

    Cerebral Palsy Association of the North Country Canton, United States

    WIC Health Specialist · Canton, NY ) · • Women, Infants, and Children Program (WIC) · Job Type · Full-time · Description · *** Up to $1,500 sign-on bonus for qualified new hires ***(Paid out incrementally at 6 months and one year of employment) · Title:WIC CPA or WIC Qualified N ...

  • Skyline Solutions

    Specialist in Pediatric and Adolescent Medicine

    3 weeks ago

    Skyline Solutions St. Lawrence, United States

    Our client, an academic teaching hospital, is seeking a · Specialist in Pediatrics and Adolescent Medicine (m/f/d) · in the greater Ludwigslust area. · The offer: · Varied and responsible work in the pediatric ward with state-of-the-art equipment · Wide range of services in th ...

  • Quantum Innovations

    IT specialist

    3 weeks ago

    Quantum Innovations Brasher Falls, United States

    The Federal Office for Consumer Protection and Food Safety (BVL) is a modern service agency with diverse tasks in risk management and offices in Braunschweig and Berlin. Our top priority is safe food for all and the protection of the health of consumers. · For this, we need your ...

  • Cascade Enterprises

    Driver and Warehouse Workers

    1 week ago

    Cascade Enterprises Ogdensburg, NY, United States Freelance

    **Location(s)**: · - Ogdensburg, NY · **Working hours**: · - Full-time · **Start date**: Negotiable · **Not just any job.**: · **Smooth supply by the kidney specialist.**:Your tasks with us · - Our patients rely on reliable logistics. With your work, you help chronically ill peop ...

  • Apex Ventures

    Factory Controller

    1 week ago

    Apex Ventures Oxbow, NY, United States Freelance

    **Responsibilities**: · - You continuously improve the existing production controlling and reporting and create plans, forecasts, and analyses including relevant key figures · - You identify potentials and weaknesses to constantly improve productivity and efficiency · - Budget pl ...

  • STGi

    Dietitian - PT

    2 weeks ago

    STGi Potsdam, United States

    Current Openings --> Healthcare · Potsdam, NY · • ID: 14030 · • Part-Time · STGi is accepting resumes for Dietitians interested in providing future services at the VA Community Based Outpatient Clinic. · Clinic operates Monday through Friday with no weekends, holidays or on ca ...

  • New York State Office of Mental Health

    Director of Inpatient

    3 days ago

    New York State Office of Mental Health Ogdensburg, United States

    St. Lawrence Psychiatric Center (SLPC), a Joint Commission accredited NYS Office of Mental Health (OMH) facility, is recruiting a Deputy Director, Psychiatric Center 1 – Operations who will serve as the Director of Inpatient & Outpatient Treatment Services. · The Director of Inpa ...

  • LanceSoft

    Travel Nurse RN

    5 days ago

    LanceSoft Potsdam, NY, United States

    LanceSoft is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Potsdam, New York. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/18/2024 · Duration: 13 weeks · 48 hours per week · Shift: ...

  • LanceSoft

    Travel Polysomnographer

    1 week ago

    LanceSoft Potsdam, NY, United States

    LanceSoft is seeking a travel Polysomnographer for a travel job in Potsdam, New York. · Job Description & Requirements · Specialty: Polysomnographer · Discipline: Allied Health Professional · Start Date: ASAP · Duration: 13 weeks · 36 hours per week · Shift: 12 hours, nights · Em ...

  • LanceSoft

    Travel Nurse RN

    5 days ago

    LanceSoft Potsdam, United States

    Job Description · LanceSoft is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Potsdam, New York. · Job Description & RequirementsSpecialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/18/2024 · Duration: 13 weeks · 48 hours per ...

  • LanceSoft

    Travel Nurse RN

    1 week ago

    LanceSoft Potsdam, United States

    Job Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Potsdam, New York. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/24/2024 · Duration: 13 weeks · 36 hours per week · Shift: ...

  • LanceSoft

    Travel Nurse RN

    1 week ago

    LanceSoft Potsdam, United States

    Job Description · LanceSoft is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Potsdam, New York. · Job Description & RequirementsSpecialty: Med Surg / Telemetry · Discipline: RN · Start Date: 06/17/2024 · Duration: 13 weeks · 36 hours per week · Shift: ...

  • LanceSoft

    Local Contract Nurse RN

    6 days ago

    LanceSoft Potsdam, NY, United States

    LanceSoft is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Potsdam, New York. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 weeks · 36 hours pe ...

  • LanceSoft

    Local Contract Nurse RN

    3 days ago

    LanceSoft Potsdam, NY, United States

    LanceSoft is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Potsdam, New York. · Job Description & Requirements · Specialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: ASAP · Duration: 13 weeks · 36 hours per week ...

  • LanceSoft

    Local Contract Nurse RN

    5 days ago

    LanceSoft Potsdam, United States

    Job Description · LanceSoft is seeking a local contract nurse RN PCU - Progressive Care Unit for a local contract nursing job in Potsdam, New York. · Job Description & RequirementsSpecialty: PCU - Progressive Care Unit · Discipline: RN · Start Date: 06/03/2024 · Duration: 13 week ...