FT Customer Care Coordinator - Owensboro - Sword Health

    Sword Health
    Sword Health Owensboro

    3 days ago

    Description

    FT Customer Care Coordinator

    We are seeking a highly skilled and dedicated Customer Care Coordinator to join our team at Sword Health.

    About the Role:

    • Provide exceptional customer service to clients, ensuring their needs are met in a timely and professional manner.

    Maintain up-to-date knowledge of company products services policies assist customers document track all interactions follow pending issues collaborate cross-functional teams improve experience satisfaction.
    Candidates must have excellent communication skills strong problem-solving abilities work collaboratively with others under pressure fulfill demanding schedules manage multiple tasks handle escalated situations effectively prioritize urgent requests identify areas improvement implement process changes enhance overall efficiency quality performance.


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