Rehabilitation Services-Patient Coordinator II - Boston
1 month ago
Job Summary
In a clinical setting performs a variety of patient service and administrative duties and office work. Typically requires experience. Must be patient focused.Scheduling:
-Performs patient service and administrative responsibilities.
-Initiates the patient's introduction to the department greeting patients answering the phone and providing information to our patients.
-Schedules initial appointments and follow up appointments in scheduling system.
-Endeavors to shorten the waiting time for appointments and maintain productive schedules for treating therapists. Endeavors to control no show and cancellation rate.
-Answers telephone and follows up taking appropriate messages. Returns patient calls in timely manner using voicemail minimally endeavoring to provide personal touch in the patient experience.
- Registers patients into computer system taking accurate information when unable easily find correct information asks help or provides correction later appropriate time.
Job description
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