Team Leader - Manassas, United States - Card Factory

    Card Factory
    Card Factory Manassas, United States

    4 weeks ago

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    Description

    Job Title:
    Team Leader


    Location:
    Doncaster Wheatley

    Contracted Hours:

    16


    We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this.

    With a real focus on customer experience and operational excellence, our Team Leaders play a key part in driving the success of our stores.


    Key Responsibilities:
    Support the Store Manager in delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do

    Lead the store teams, especially in the absence of the Store Manager, to deliver great standards and exceptional service every day

    Demonstrate a passion for celebrating our customers' life moments

    Be customer centric with a focus on driving excellent service

    Demonstrate good leadership skills and a positive forward-thinking approach

    Comfortable reviewing store performance data and making decisions based on it

    Have a commercially minded mindset

    Be an engaging and enthusiastic team player

    If you are interested in joining our team, please apply with your CV and cover letter. We look forward to hearing from you

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