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- Daily Operational Awareness for the Data Center Services Team
- Team member allocation and availability tracking
- Collaboration with internal and external teams
- Escalation POC for internal team members
- Escalation POC for external customers
- Awareness and alignment with Leadership and Department/organizational initiatives and projects
- Keeper of the on-call schedule
- Incident response team member
- 10+ years of overall work experience
- 5+ years relevant professional IT experience
- Direct experience leading infrastructure operations and engineering services
- Direct experience leading BC/DR initiatives
- Direct experience leading and participating in large enterprise consolidation and integration projects
- Direct experience with the creation & management of operational knowledge base articles.
Tech Lead - Ohio, United States - Mastech
Description
Mastech Digital is an IT Staffing and Digital Transformation Services company.Mastech Digital
provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a
Tech Lead – Data Center
for our client in the
Retail
domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a
Contract
position, and the client is looking for someone to start immediately.
Duration:
3+ Months Contract
Location:
Enon, OH
Role:
Tech Lead – Data Center
Primary Skills:
Escalation- Data Center
Secondary Skills:
Data Center
Role Description:
The
Tech Lead – Data Center
must have at least 5+ years of experience. In this role, you will be responsible for the overall day-to-day management of the Data Center Services Platform services.
You will have direct responsibility for the lifecycle management of the company's private cloud platform services.
This will include the lifecycle management of the tools, hardware, firmware, and software including, but not limited to:
Hardware (Dell/HP/EMC/NetApp/Pure); software (ManageEngine products, VMWare, ServiceNow); Citrix, MS Terminal Server farms, Windows, Linux, BC/DR solutions, and data center environmental systems (AC, UPS, PDUs).
In this role, you will work with the lead engineers, architects, and other members of the leadership team. You will provide a vision for enabling the continuous delivery of superior support for infrastructure's internal customers.In addition, you will be part of a larger project management team for large initiatives.
In this role you will be expected to actively contribute to the daily support and ongoing improvement opportunities for the enterprise's Public and Private Cloud Infrastructure.
Reporting to the Sr.Manager of Data Center Services, this is a highly visible and user facing role requiring leadership and partnership with IT and Business functional areas.
Responsibilities:
Experience Requirements:
Education:
Bachelor's degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent
Experience:
Minimum 5+ years of experience
Relocation:
This position will not cover relocation expenses
Travel:
No
Local Preferred:
Yes
Note:
Must be able to work on a W2 basis (No C2C)
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around and SAP HANA, as well as Digital Learning Services.
Mastech is listed on the NYSE under the symbol MHH.CORPORATE HEADQUARTERS
1305 Cherrington Parkway
Building 210, Suite 400
Moon Township, PA 15108
Toll-free:
Phone:
Fax:
#J-18808-Ljbffr