Division Quality Systems Manager - Olathe, United States - Illinois Tool Works

Description

ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers.

We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments.

Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provides expert, value-added consulting at the customer level.

ITW Pro Brands has 3 manufacturing facilities (Olathe, KS, Tucker, GA and DeWitt, IA) and employs 250+ individuals.

Summary:
The Division Quality System Manager is responsible for implementing and maintaining quality management systems for the division's four sites.


Oversees the total quality function:
continuous improvement, customer satisfaction, measurability, managerial involvement, and organizational support.

Essential Duties:

• Manages and continually improves the Quality Systems at the division's four manufacturing facilities.
• Leads the development, revision, training, and implementation of Standard Operating Procedures to meet Quality Management System requirements.
• Works closely with site Quality Managers to resolve key issues with production processes and other business processes.
• Champions ITW Toolbox methodologies and serves as the ITW Toolbox Subject Matter Expert for the division.
• Ensures capable processes are in place to address customer claims and production quality issues; ensure corrective actions are properly communicated to customers (in partnership with customer service and sales organizations).
• Partners with the division management team and works cross-functionally to drive quality and process improvement initiatives.
• Oversees sustained product quality, product and process consistency, continuous improvement, and governance across the division.
• Serves as Management Representative and leads efforts to achieve and maintain ISO and other specific business/industry standard certifications.
• Assists in development and maintenance of appropriate analytical testing instrumentation and processes in QC laboratories.
• Manages, trains, and develops the Quality and Operations department staffs to support the QMS.
• Supports the Design and Development processes to facilitate New Product Development and product Change Control.
• Any and all additional (reasonable and appropriate) duties, as assigned by the R&D Director or the VP/GM.

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