Clinical Director - Grand Rapids, United States - CHILDRENS ASSESSMENT CENTER

Description

Purpose: The Clinical Director is instrumental in ensuring the provision of high-quality therapeutic services for children who have experienced sexual abuse and their families, through providing strategic leadership and oversight of all direct programmatic aspects of the Centers services. This position oversees direct client services, including forensic, therapeutic, and advocacy while collaborating with a multidisciplinary team (MDT) to foster a trauma-informed environment.

Essential Functions:

Leadership

• Serve as a member of the leadership team, consulting with the CEO.
• Conduct regular supervision meetings with staff that are supervised.
• Complete annual staff evaluations with regular check-ins as needed, for an ongoing assessment of individual performance that includes an evaluation of their clinical skills, adherence to policies and protocols, client outcomes, overall contributions to the goals and mission of the Center, as well as professional development goals of the staff.
• Facilitate monthly departmental meetings, ensuring ethical and professional standards are met.
• Actively participate in ongoing Case Review (Team Case), Case Consultation, Leadership meetings, and All-Staff meetings.
• Provide support to the CEO during absences to ensure continuity of operations.

Direct Service Oversight

• Ensure that forensic interviews are conducted in a sensitive, age-appropriate, and legally sound manner to gather accurate information while minimizing re-traumatization.
• Lead by example, recognizing the unique context of each case while maintaining the boundaries of the Centers short-term service model, that delivers evidence-based, trauma-informed therapy to active clients at the Center.
• Empower advocates to effectively meet the needs of clients and their families throughout the investigative and healing process, as necessary.
• Ensure strict adherence to confidentiality guidelines and legal requirements when handling sensitive client information.
• Comply with regulatory and funding requirements related to the services provided.

Multidisciplinary Coordination

• Collaborate with the multidisciplinary team of law enforcement personnel, Prosecutors Office and other Court personnel, Child Protective Services (CPS), medical staff, therapists, and advocates.
• Cultivate open lines of communication and collaboration to enhance the effectiveness of the multidisciplinary team.
• Serve as a clinical consultant to the MDT regarding child trauma and evidence-based treatment.
• Coordinate efforts to streamline processes, minimize duplication of services, and enhance overall efficiency in serving the needs of clients.
• Demonstrate an understanding of the legal process regarding court-ordered subpoenas to produce documents or testimony related to client treatment.
• Seek feedback from MDT members to identify areas for improvement and implement strategies to optimize teamwork and outcomes.

Program Documentation

• Adhere to Center documentation standards, ensuring that all forensic interview reports are completed within a timely manner, and that client interactions, therapeutic interventions, and support services are accurately recorded from case initiation to case closure, adhering to timelines and protocols.
• Prepare for audits and program reviews by consistently engaging in practices that are organized and accurate.
• Implement measures to routinely review documentation for accuracy, completeness, and compliance with ethical and legal standards.
• Disseminate updates or changes to procedures to staff and address any questions or concerns related to documentation practices with staff.
• Adhere to external service referral procedures and ensure compliance with Center policies.
• Utilize existing technology systems to maintain client information.
• Assist with the creation and implementation of Center policies and procedures.

Professional and Program Development

• Participate in the hiring process for new staff, interviews for interns and volunteers, as applicable.
• Identify ongoing training and educational needs for staff.
• Encourage a culture of continuous learning and self-reflection.
• Engage in approved ongoing professional development to ensure a current and comprehensive understanding of advancements in the field of trauma-focused therapy, 16 hours annually.
• Engage in 8-10 hours of diversity, equity, and inclusion (DEI) training annually.
• Contribute to program development and treatment expansion initiatives and planning.
• Become aware of and up to date in changes related to forensic interview best practices.
• Optimize the selection and utilization of clinical tools routinely, enhancing the quality and precision of services provided by the Center.
• Participate in achieving objectives outlined in the Strategic Plan and Key Performance Indicators (KPIs).
• Contribute to the accreditation process and ensure clinical practices and operations align seamlessly with the National Children's Alliance (NCA) accreditation standards, routinely monitoring compliance.

Special Projects and Support

• Support in the supervision of masters-level interns, review learning contracts that outline skill development focus, ensure alignment with the Center, and communicate with Field Liaison to assess student progress or concern, as necessary.
• Represent the Center during approved delivery of training or engagement in the community.
• Provide support and direction to volunteers of the Center, as required.

And other duties as assigned by the President/CEO.

Qualifications

• Master's degree in social work, counseling, psychology, or a related field required.
• Full licensure from the State of Michigan in the respective discipline..
• Full certification in evidence-based trauma modality, such as TF-CBT, PCIT, AF-CBT, CFTSI, or EMDR.
• Minimum of 3 years of previous supervisory experience, with demonstrated ability to lead and mentor a team.
• Minimum of two years experience in evidence-based, trauma-informed counseling with children preferred.
• Experience in forensic interviewing preferred.
• Understanding of the dynamics of trauma, child sexual abuse, and child development required.
• Proficient in Google Workspace and other relevant software.