People Service Center Navigator - Sacramento
1 week ago

Job summary
The People Service Center (PSC) Navigator provides frontline support to team members and leaders throughout the employment journey with a focus on accuracy responsiveness and service excellence.Responsibilities
• Serve as the primary guide for new hires from offer acceptance through their first 90 days- Serve as the primary guide for new hires from offer acceptance through their first 90 days
- Assist with all pre-boarding activities including background checks licensing credential verification collection of employment documents preparation of system access requests
- Ensure onboarding activities follow company-defined processes comply with applicable requirements communicated by leadership
- Respond to team member HR-related questions in line with established policies procedures escalate complex or unusual matters to the Level II Navigator Department Manager
- Assist with onboarding activities including orientation scheduling benefits enrollment support training plans/li>
Job description
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