General Manager - Pennsauken, NJ, United States - 2020 Search Partners

Description

General Manager – HVAC Commercial Service Position Overview

The General Service Manager is responsible for all of the Service and Owner Direct activities including achieving goals related to profitability, sales and growth objectives.

The General Service Manager is responsible for implementing the company's strategic business plan and management of Service, Owner Direct and Controls personnel necessary to achieve those objectives.

S/he grows existing business through leading the sales of projects, T&M Spot work and renewable maintenance contracts and subscription services.

They are also responsible for the development of tactical business plans that identify and capitalize on local business opportunities in the market.

The General Service Manager is responsible for ensuring that all company activities under their control are conducted in a safe, legal and ethical manner and in compliance with all company policies.

10+ years in a mentor, supervisory, or management role.
# Extensive knowledge of the building HVAC/controls industry.
# Intermediate level computer skills, including proficiency with Microsoft Office (Excel in particular).
# Experience using a highly functioning service focused ERP system to manage the business.

The General Service Manager is responsible for managing all Service, Controls and Owner Direct activities.

Maintains a thorough understanding of costs associated with owning, operating, and maintaining a building, and utilizes this knowledge to review these costs with prospects in the marketplace.

Achieve the annual plan for the service operating unit through the sale of projects, T&M spot work, and automatically renewable maintenance contracts and subscription services in collaboration with a subordinate salesforce.

Establishes retention and customer care policies to ensure customer retention while maintaining profit objectives.
Assumes responsibility for the accuracy of reporting required to operate and manage the service owner direct business.
Trains and mentors subordinates on the development and implementation of effective sales strategies.

Hires, trains, and develops staff capable of performing work required to meet customer commitments and business unit growth targets.

This is a full-time position that is available for immediate hire.