- Perform all tasks associated with operating a responsive, timely (under 3 minutes for telephonic and 3 days e-mail), courteous, and professional call center to address inquiries from the customer base regarding adjudicative case status, program information, and policies and procedures providing a single point of contact resolution.
- Answer phone calls and other electronic communications from security community.
- Ensure customer satisfaction and sound business relations during all interactions and act as the single point of contact.
- Create, maintain, update, correct, research, and review subject records during interaction with the customer.
- Provide assistance to customer base, exercising sound judgement and discretion to determine appropriate responses to inquiries.
- Provide guidance and clarification to customer base on security clearance and investigative requirements and guidelines during communications without the need to defer the response to the second tier of customer assistance.
- Provide assistance and information to representatives in support of high-level and special interest cases.
- Provide assistance in the development and preparation of a variety of correspondence and other documentation, to include Standard Operating Procedures, Work Instructions, letters, reports, staff studies, briefings, charts, and position and background papers.
- Provide accurate and complete data concerning Call Center Support report of activities and performance, summarizing the workload volume, completion, and any obstacles encountered for the previous week.
- Clearance: Applicants must be eligible for a Top-Secret clearance, possibly necessitating an initial interim clearance. For more details on the clearance process, please refer to DCSA.
- No degree or formal experience required.
- Ability to demonstrate a working knowledge of National Security Databases including the JPAS, DISS, CATS, e-QIP, DCII, DPS, OPM, SII, CVS and PIPS personnel security applications / systems.
-
Security Assistant
2 weeks ago
ManTech Alexandria, United States Paid WorkSecure our Nation, Ignite your Future · ManTech is seeking a motivated and enthusiastic individual to join our team in Alexandria, VA to provide exceptional support to our customer and to begin an exciting and rewarding career within ManTech. · The Security Analyst will provide a ...
-
Security Assistant
5 days ago
CAE Arlington, United StatesWhat We Have to Offer: · THIS POSITION IS NOT CYBER SECURITY ROLE · Comprehensive and competitive benefits package and flexibility that promotes work-life balance · A work environment where all employees are valued, respected and safe · Freedom to succeed by enabling team members ...
-
Johns Hopkins Applied Physics Laboratory Laurel, United States· Are you passionate about applying knowledge gained to solve current problems of national importance? · Do you have knowledge and understanding of Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) security requirements to include Informati ...
-
Security Assistant
2 weeks ago
Collington Bowie, United StatesMakes scheduled rounds of both inside and outside the buildings to maintain a safe, secure environment which is accomplished via foot/vehicle patrol surveillance (roving). Remains in communication with the safety/security/communication assistant at the desk via handheld radio; re ...
-
Assistant Facility Security Officer
22 hours ago
Interclypse, Inc. Annapolis Junction, United States: · Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company; we are a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you ...
-
Security Assistant
2 weeks ago
Xcelerate Solutions Washington, United StatesSecurity Assistant - TS · Xcelerate Solutions is seeking Security Assistant, you will be responsible for reviewing, processing, and ordering investigations, providing customer services, tracking security packages, and updating security databases. Come join our award-winning organ ...
-
Program Security Assistant
2 weeks ago
Vectrus, Inc. Patuxent River, United StatesProgram Security Assistant (PSA) will provide classified security support to government customer based at NAS Patuxent River, MD. Duites requires the implementation of security practices and procedures in accordance with all applicable policies and g Security, Program, Assistant, ...
-
Program Security Assistant
2 weeks ago
Vectrus (V2X) Patuxent River, United StatesOverview · Program Security Assistant (PSA) will provide classified security support to government customer based at NAS Patuxent River, MD. · Duites requires the implementation of security practices and procedures in accordance with all applicable policies and guidelines. · Resp ...
-
Program Security Assistant
3 weeks ago
Vectrus (V2X) Patuxent River, United StatesOverview · Program Security Assistant (PSA) will provide classified security support to government customer based at NAS Patuxent River, MD. · Duties requires the implementation of security practices and procedures in accordance with all applicable policies and guidelines. · Resp ...
-
Program Security Assistant
2 weeks ago
Vectrus (V2X) Patuxent River, United StatesOverview · Program Security Assistant (PSA) will provide classified security support to government customer based at NAS Patuxent River, MD. · Duites requires the implementation of security practices and procedures in accordance with all applicable policies and guidelines. · * Th ...
-
Security Administrative Assistant
2 weeks ago
Vectrus Patuxent River, United StatesOverview · Security Administrative Assistant (SAA) will provide classified security support to government customer based at NAS Patuxent River, MD. Duties requires the implementation of security practices and procedures in accordance with all applicable policies and guidelines. ...
-
Corporate Security Assistant
2 weeks ago
LMI Tysons, United StatesOverview · This entry-level position provides a wide variety of administrative support to LMI's Security Department. · Responsibilities · Assist the Facility Security Officer (FSO) in preparing and submitting appropriate security clearance applications. · Prepare and disseminate ...
-
security assistance analyst
3 weeks ago
Defense Security Cooperation Agency Arlington, United StatesSummary · This position is part of the Defense Security Cooperation Agency. The incumbent will be responsible for serving as a security professional for the development, calculation, inter-agency coordination and processing of defense systems' nonrecurring cost charge approvals, ...
-
IBM Annapolis Junction, United States FreelanceIntroduction · At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are y ...
-
The Johns Hopkins University Applied Physics Laboratory Laurel, United StatesAre you passionate about applying knowledge gained to solve current problems of national importance? · Do you have knowledge and understanding of Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) security requirements to include Information ...
-
Johns Hopkins Applied Physics Laboratory (APL) Laurel, United StatesAre you passionate about applying knowledge gained to solve current problems of national importance? · Do you have knowledge and understanding of Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) security requirements to include Information ...
-
Receptionist/Security Assistant
2 weeks ago
Logistics Management Institute Tysons Corner, United StatesOverview · LMI has an immediate need for a Receptionist/Security Assistant for our corporate office in Tysons, VA. The Receptionist/Security Assistant provides support to the Security department by greeting and processing/checking-in all visitors, answering all incoming calls and ...
-
Personnel Security Assistant
3 weeks ago
MAYVIN INC Arlington, United StatesJob Details · Job Location · Arlington, VA · Position Type · Full Time · Education Level · High School · Salary Range · $70, $80,000.00 Salary · Travel Percentage · None · Job Shift · Day · Job Category · Professional Services · Mayvin is seeking a Personnel Security Assistant to ...
-
Johns Hopkins Applied Physics Lab Laurel, United States· Are you passionate about applying knowledge gained to solve current problems of national importance? · Do you have knowledge and understanding of Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) security requirements to include Informati ...
-
Johns Hopkins Applied Physics Lab Laurel, United States· Are you passionate about applying knowledge gained to solve current problems of national importance? · Do you have knowledge and understanding of Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) security requirements to include Informatio ...
Personnel Security Assistant - Fort Meade, United States - iWorks Corporation
2 weeks ago
Description
Job Description
Job DescriptionTitle: Personnel Security Assistant
Location: Hybrid (May require working from Fort Meade, MD location, occasional at this time)
About iWorks:
iWorks Corporation, founded in 2005, is a leading provider of information technology and professional services to the federal government. We are a recognized leader in personnel security and vetting solutions, Agile, DevOps, DevSecOps, data analytics, and cloud solutions. Our continuous process improvement approach, combined with our business and technology expertise, results in innovative solutions.
About this position:
We're looking to hire a Personnel Security Assistant. You're someone who is willing to learn. You're ready for a fresh start and an opportunity to build a career. Even if the responsibilities listed below aren't all familiar, you are familiar with and interested in personnel security, law enforcement and military, or the intelligence community. What's more, you're ready to participate in training to get you up to speed. You review everything put into your hands (or on your screen, for that matter) with a critical eye. In addition to the responsibilities listed below, you are also able to work as part of a team, willing to do your part in achieving a common goal. If this sounds like you, read on.
Hourly Rate: $16.77 to $18.27/hour, which will be determined based on the candidate's skills, experience, and qualifications. Please note that this position is subject to the guidelines of the Service Contract Act.
On a day-to-day basis you will:
Required Education/Qualifications:
FLSA & EMPLOYMENT STATUS: FLSA EXEMPT AND FULL-TIME POSITION
iWorks Corporation is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, Veteran status, sexual orientation, or other protected characteristic.
&v=024){kind=logo}
