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Service Cashier - Gaithersburg, United States - KING BUICK GMC, LLC
Description
King Buick GMC is seeking customer facing Cashier to work with our team and large customer base. King Buick GMC has been in business since 1926 and we are the #1 Buick GMC dealership in the state of Maryland. One of our biggest assets is our great ownership and family culture. Every employee of King Buick GMC is considered part of our family and we are always looking to add more members to our family. Come join our team
What we offer:
Competitive payment options
401k
Paid Vacation
Training Certification Reimbursement
Great tenure - 9.6 years average
Opportunity for internal promotion and career growth with company
Family-oriented and friendly work environment
Responsibilities:
Meet and greet customers in a professional manner
Be friendly, professional, courteous and efficient when working with all customers and employees
Calculate the customers bill using the dealerships computer system.
Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
Make change accurately and issue receipts to customers. Have every repair order signed by the customer at time of payment.
Ascertain and record totals of counter tickets and repair orders and verify against all cash, checks and credit card payments on hand at end of shift.
Assist the Service Manager with various clerical duties as needed
Work with department managers to keep abreast of new products and services offered by the dealership and any changes in price.
Refer customers who have additional questions to the service advisor or other appropriate individual.
Handle customer complaints with integrity and poise and take or refer the complaining customer to the appropriate individual for further communication.
Give cash refunds accurately to customers for approved returned merchandise.
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
Provide basic information to callers who have general inquires
Qualifications
Demonstrated superior customer service skills
Must be fluent in English and Spanish
Excellent communication skills and high attention to detail
Ability to multi-task
Must have at least a high school diploma/GED
Must have dealership and/or recent retail receptionist experience
Must be able to work evenings and weekends
All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks / drug testing
Professional personal appearance
**Apply for Service Cashier**
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